F&I Finance & Customer Experience Manager

Rochester Toyota; Rochester (MN); On-site; USD 42,000 - 150,000; Full time

Benefits offered by this job

Major Medical Insurance

Dental Insurance

PTO

Holidays

401K

Life Insurance

STD & LTD Disability

Vehicle Purchase Plans

Parts & Labor Employee Discounts

Employer Paid Training

Employee Referral Program

Job summary

Rochester Mazda, part of the Rochester Motor Cars family, is currently searching for a Business Manager (F&I) for our busy north Rochester dealership. The role focuses on arranging financing, presenting financing options, and enhancing the ownership experience for guests.

Responsibilities include processing finance transactions, complying with state and federal laws, and coaching sales staff. A high school diploma is required; sales experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Proven ability to provide exceptional guest experience.
• Strong teamwork and collaboration skills.
• Excellent attention to detail and communication.

Responsibilities

• Arrange financing for guests based on consultative interviews.
• Present transparent pricing and financing options.
• Offer aftermarket products to protect guest investments.
• Process finance transactions in compliance with laws and policies.
• Ensure paperwork and administrative tasks are accurate and timely.
• Follow up with guests to ensure satisfaction.
• Develop product knowledge to assist guests effectively.
• Coach and train sales consultants as needed.
• Set and achieve targeted sales goals.
• Provide an exceptional guest experience.

Skills

Effective communication

Team environment

Attention to detail

Customer service

Education

High school diploma or equivalent

Job description

Rochester Mazda, part of the Rochester Motor Cars family, is currently searching for a Business Manager (F&I) for our busy north Rochester dealership. The role focuses on arranging financing, presenting financing options, and enhancing the ownership experience for guests.

Responsibilities include processing finance transactions, complying with state and federal laws, and coaching sales staff. A high school diploma is required; sales experience is preferred.