F&I Assistant

Thornton Automotive; Manchester (York County); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k)

Paid vacation and holidays

Ongoing training and career advance

Competitive salary

Job summary

Thornton Chevrolet is seeking an energetic, organized, and customer-focused individual for the Automotive Finance Assistant / F&I Coordinator role. No automotive or finance experience is required, and we will provide training to the right person who enjoys helping customers and staying detail-oriented.

This customer-facing position combines administrative duties with opportunities to grow into the Finance & Insurance department as your training progresses.

Qualifications

• No automotive or finance experience required.
• Must be outgoing, organized, and customer-focused.
• Willing to learn and grow professionally.

Responsibilities

• Package completed vehicle deals for lender funding.
• Submit contracts to lenders and follow up until funded.
• Review deal jackets for accuracy and completeness.
• Process and remit vehicle service contracts, warranties, and other protection products.
• Submit manufacturer incentive claims for new vehicle sales.
• Assist customers with completing and signing purchase and finance documents.
• Work closely with the Sales, Finance, and Accounting departments.
• Maintain organized and accurate records while ensuring compliance with dealership and lender requirements.

Job description

Automotive Finance Assistant / F&I Coordinator

Thornton Chevrolet is looking for an energetic, organized, and customer-focused individual to join our team as an Automotive Finance Assistant / F&I Coordinator.

No automotive or finance experience is required. We are looking for the right person, not the perfect résumé. If you have a great personality, enjoy working with people, are eager to learn, and take pride in being organized and detail-oriented, we’ll provide the training.

This is a customer-facing position that combines administrative responsibilities with opportunities to work directly with customers and grow into the Finance & Insurance (F&I) department.

What You’ll Do:

• Package completed vehicle deals for lender funding.
• Submit contracts to lenders and follow up until funded.
• Review deal jackets for accuracy and completeness.
• Process and remit vehicle service contracts, warranties, and other protection products.
• Submit manufacturer incentive claims for new vehicle sales.
• Assist customers with completing and signing purchase and finance documents.
• Work closely with the Sales, Finance, and Accounting departments.
• Maintain organized and accurate records while ensuring compliance with dealership and lender requirements.

Growth Opportunity:

This position also serves as a backup for our Finance Managers during vacations, days off, and other absences.

As your training progresses, you’ll have the opportunity to:

• Meet with customers during vehicle delivery.
• Present Finance & Insurance products.
• Explain financing paperwork and protection options.
• Help customers make informed decisions.
• Deliver an exceptional customer experience from start to finish.

Who We’re Looking For:

We’re looking for someone who:

• Has an outgoing, positive, and engaging personality.
• Loves interacting with people and providing exceptional customer service.
• Is eager to learn and grow professionally.
• Is extremely organized and detail-oriented.
• Takes pride in doing things correctly the first time.
• Can multitask and stay organized in a fast-paced environment.
• Is dependable, punctual, and has a strong work ethic.
• Is comfortable using computers and learning new software.
• Is confident communicating with customers and coworkers.
• Wants to build a long-term career—not just find another job.

Automotive experience is NOT required. Finance experience is NOT required. We will teach you everything you need to know. We can’t teach personality, enthusiasm, integrity, and a willingness to learn—that’s what we’re looking for.

Compensation & Benefits:

• Competitive salary.
• Performance-based bonus opportunities.
• Additional earning potential while providing F&I coverage.
• Health, dental, and vision insurance.
• 401(k).
• Paid vacation and holidays.
• Ongoing training and career advancement opportunities.

Schedule:

This is a full-time, five-day-per-week position.

• Monday–Thursday: 9:00 a.m. – 7:00 p.m.
• Friday: 9:00 a.m. – 6:00 p.m.
• Saturday: 9:00 a.m. – 4:00 p.m.
• Employees typically work every Saturday with approximately one Saturday off each month.
• One scheduled weekday off (Monday–Thursday) each week.
• Occasional additional hours may be required to assist customers and complete vehicle deliveries.

If you’re looking for an opportunity to join a great team, learn valuable skills, grow your career, and make a difference in our customers’ experience, we’d love to meet you.

Apply today and become part of the Thornton Chevrolet family!