F&B Supervisor — Lead Restaurant Team

EOS Hospitality Wequassett Employee LLC

Harwich (MA)

On-site

USD 39,000 - 44,000

Full time

2 days ago

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Job summary

Wequassett Resort and Golf Club is seeking an experienced Restaurant Supervisor to oversee daily restaurant operations and ensure premier guest service at Cape Cod’s Forbes Five-Star resort. You will supervise staff, uphold quality, and collaborate with management on strategic operations.

Qualifications include 2+ years in a supervisory role, strong leadership and communication, and flexibility to work evenings, weekends, and holidays.

Qualifications

High school diploma or equivalent; hospitality-related education a plus.
Minimum 2 years of supervisory experience in restaurant or hospitality.
Strong leadership and interpersonal skills to motivate a diverse team.
Excellent verbal and written communication with a customer-focused approach.
Able to work in a fast-paced environment and manage multiple tasks.
Flexible schedule including evenings, weekends, and holidays.

Responsibilities

Supervise and coordinate restaurant staff to ensure excellent guest service.
Monitor quality and presentation of food and beverages, ensuring safety standards.
Handle guest inquiries, requests, and complaints professionally and promptly.
Assist in training, mentoring, and evaluating staff to foster teamwork.
Collaborate with restaurant management on operations, cost control, inventory, and scheduling.
Participate in planning and executing events, promotions, and themed nights.
Inspect restaurant areas regularly for cleanliness and safety; address issues promptly.
Contribute to staff meetings with feedback and ideas to improve operations.