F&B Supervisor: Guest Experience & Team Leader

Holiday Inn Club Vacations Incorporated; Kissimmee (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Matching 401(k)

Growth and development opportunities

Comprehensive medical, dental, and vis

Employee Assistance Program

Paid Time Off

Travel benefits, discounts, and free

Tuition reimbursement and continuing

Job summary

Holiday Inn Club Vacations Incorporated at Orange Lake Resort in Kissimmee, FL seeks an F&B Supervisor to oversee kitchen and service teams and ensure timely, accurate food orders in a fast-paced environment.

You will coordinate training, manage scheduling, and uphold guest service standards while working hands-on with POS systems and daily operations. Certifications such as TIPS and ServSafe are encouraged.

Qualifications

• Strong active listening and communication skills.
• Ability to lead, motivate, and engage a team.
• Proficient with POS systems and basic Microsoft Office tools.

Responsibilities

• Supervise, motivate, and engage team members, including training, scheduling, and directing both kitchen and service staff.
• Ensure timely and accurate placement of food orders.
• Enforce proper cash handling procedures and compliance with all related policies.
• Maintain a clean, safe work environment and ensure exceptional guest service.

Skills

Active listening

Communication skills

Team leadership

Guest service

Tools

POS systems

Microsoft PowerPoint

Microsoft Excel

Job description

Holiday Inn Club Vacations Incorporated at Orange Lake Resort in Kissimmee, FL seeks an F&B Supervisor to oversee kitchen and service teams and ensure timely, accurate food orders in a fast-paced environment.

You will coordinate training, manage scheduling, and uphold guest service standards while working hands-on with POS systems and daily operations. Certifications such as TIPS and ServSafe are encouraged.