F&B Supervisor — Growth, Perks & Elite Service

HEI Hotels & Resorts; Houston (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Free shift meal

Free parking

Career development opportunities

Job summary

HEI Hotels & Resorts is seeking a Restaurant/Outlet Associate to assist the Outlet Manager in planning and managing the Restaurant, Room Service and related food and beverage outlets. You will help ensure guest satisfaction, quality service, and regulatory compliance while contributing to financial objectives.

The role requires strong communication, attendance, teamwork, and physical stamina to handle duties and lift up to 50 lbs; previous hospitality experience is a plus.

Qualifications

• Ability to use point of sale systems to process orders and transactions.
• Strong verbal and written communication to interact with guests and staff.
• Good physical stamina to lift up to 50 pounds and move carts up to 150 pounds.
• Ability to adapt communication style to different audiences and situations.

Responsibilities

• Assist Outlet Manager in planning and managing Restaurant, Room Service and other F&B outlets.
• Monitor servers and bus staff to ensure service standards are met.
• Assist in organizing sidework, inventory, and floor coverage for shifts.
• Maintain cash handling accuracy and adhere to HEI standards.
• Communicate events, house counts and special requests to the restaurant team.
• Ensure compliance with liquor laws and company policies.
• Provide clear directions to staff and participate in staff training.

Skills

POS system

Verbal & written communication

Physical stamina

Team coordination

Tools

POS (Point of Sale)

Job description

HEI Hotels & Resorts is seeking a Restaurant/Outlet Associate to assist the Outlet Manager in planning and managing the Restaurant, Room Service and related food and beverage outlets. You will help ensure guest satisfaction, quality service, and regulatory compliance while contributing to financial objectives.

The role requires strong communication, attendance, teamwork, and physical stamina to handle duties and lift up to 50 lbs; previous hospitality experience is a plus.