F&B Supervisor: Elevate Guest Service & Team Performance

Plazahotelelpaso; Irving (TX); On-site; USD 40,000 - 54,000; Full time

Job summary

HHM Hotels is seeking a Food and Beverage Supervisor to oversee the daily operations of food and beverage outlets, ensuring food quality, guest satisfaction, and adherence to brand standards. You will supervise associates, schedule shifts, and coach performance to uphold service excellence.

This role requires at least one year of supervisory restaurant experience, knowledge of bar service and liquor inventory controls, and familiarity with Micro POS systems.

Qualifications

• Minimum 1 year of supervisory experience in a restaurant or banquet setting.
• Knowledge of bar service and liquor inventory controls.
• Experience with Micro POS system strongly preferred.

Responsibilities

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with brand standards and HHM values.
• Monitor product quality and guest satisfaction in outlets and services.
• Ensure sanitation and safety standards are met for guests and associates.
• Interact with guests to obtain feedback on service and food quality.
• Assist with maintaining par levels and inventories of food and beverage supplies.
• Ensure staff comply with alcohol service regulations.
• Report malfunctions and ensure equipment is in working order.
• Follow HHM EarthView sustainability guidelines.
• Follow MSDS and OSHA safety practices.
• Perform other duties as requested by management.

Skills

Supervisory experience

Bar service knowledge

POS system experience

Tools

Micro POS

Job description

HHM Hotels is seeking a Food and Beverage Supervisor to oversee the daily operations of food and beverage outlets, ensuring food quality, guest satisfaction, and adherence to brand standards. You will supervise associates, schedule shifts, and coach performance to uphold service excellence.

This role requires at least one year of supervisory restaurant experience, knowledge of bar service and liquor inventory controls, and familiarity with Micro POS systems.