F&B Supervisor: Elevate Guest Service & Team Leadership

Churchill Downs; Dumfries (VA); On-site; USD 25,000 - 33,000; Full time

Job summary

The Rose Gaming Resort, a $480 million gaming and entertainment destination located alongside I-95 in Dumfries, Virginia, seeks an F&B Supervisor to oversee restaurants and bar outlets. You will direct the work of the restaurant and beverage staff to ensure guests have a great experience in our outlets and on the casino floor.

Compensation is $20.00 per hour. This role requires hands-on leadership, strong communication, and a focus on training, development, and adherence to policies and

Qualifications

• High school diploma or GED; or 1-2 years of related experience and/or training.
• Must be able to formulate and communicate ideas and to make independent decisions.
• Virginia Racing Commission License; Serv-Safe certification.

Responsibilities

• Supervise the Food & Beverage team members and delegate duties.
• Uphold service standards and coach staff for performance.
• Ensure safety and security of employees and guests.
• Assist in recruitment, performance reviews, and staff development.
• Manage budget for the Food & Beverage department and operating margins.
• Provide guest service training and departmental orientation.

Skills

Guest service

Verbal and written communication

Leadership

Time management

Detail oriented

Microsoft Excel

Inventory systems

Education

High school diploma or GED

Tools

Micros

Stratton Warren

Job description

The Rose Gaming Resort, a $480 million gaming and entertainment destination located alongside I-95 in Dumfries, Virginia, seeks an F&B Supervisor to oversee restaurants and bar outlets. You will direct the work of the restaurant and beverage staff to ensure guests have a great experience in our outlets and on the casino floor.

Compensation is $20.00 per hour. This role requires hands-on leadership, strong communication, and a focus on training, development, and adherence to policies and