F&B Supervisor Beverage

Rivers Casino; Des Plaines (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated supervisor to lead a team of bartenders and cocktail servers. In this role, you'll ensure exceptional service and adherence to company policies while fostering a positive work environment. With responsibilities ranging from staff training to maintaining high sanitation standards, this position is crucial for delivering top-notch guest experiences. Join a dynamic team where your leadership will make a significant impact, and enjoy a range of perks including comprehensive insurance, paid time off, and opportunities for professional development. If you're passionate about hospitality and ready to take on a supervisory role, this is the perfect opportunity for you.

Benefits

Medical, Dental, Vision, and Life Insurance

401K – 4% match to 5% Team Member Contribution

$1 Daily Meals

Earn up to 18 Days of Paid Time Off Your First Year

Free Shuttle from Rosemont’s Blue Line Station

Free Parking On-Site

Rivers Casino Scholarship Program

Tuition Reimbursement

Community Volunteer Opportunities

Qualifications

• 3-5 years in hospitality, preferably in beverage operations.
• Must complete ServSafe and Responsible Alcohol Training.

Responsibilities

• Supervise bartenders and cocktail servers, ensuring excellent service.
• Maintain high sanitation standards and adhere to health regulations.

Skills

Interpersonal Communication Skills

Supervisory Experience

Knowledge of Beer, Wine, and Spirits

Customer Service

Flexibility in Shifts

Education

ServSafe Certification

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Rivers Casino Des Plaines
3000 S. River Road
Des Plaines, IL 60018, USA

Description

WALK-IN WEDNESDAY

Interview on the spot!
Every Wednesday from 12 PM - 2 PM
2500 E. Devon Ave | Des Plaines , IL 60018
Free Parking / Free Shuttle from the Rosemont Blue Line Station

Job Functions:

• Responsible for supervising the activities of all bartenders, bar porters, and cocktail servers during a shift, ensuring all functional job duties are performed according to established company policies.
• Ensures all guests are served in a prompt, professional, and courteous manner. Builds relationships with guests and leads his/her team members to deliver superior service to our guests.
• Cultivates and enforces company and department policies and procedures. Notifies and trains team members on any changes in policy and procedure.
• Maintains thorough communication between shifts.
• Works well as a team with leaders within Food & Beverage and throughout the property to ensure proper communication.
• Properly and thoroughly completes all administrative responsibilities required in his/her role.
• Monitors business levels and adjusts staffing levels as necessary to ensure all beverage outlets are staffed appropriately.
• Assists trainers in properly training new team members.
• Assists team members in their duties as needed.
• Maintains a constant awareness of services, promotions, and events offered at Rivers and communicates this information to all team members.
• Maintain high sanitation standards and ensures all Board of Health regulations are adhered to.
• Maintains sufficient materials and products in the work location.
• Sets high standards by complying with all departmental rules, policies, and procedures.
• Ensures that all Team Members are treated in a fair and consistent manner.
• Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.
• Performs all other duties as assigned.

Job Requirements:

• Must possess outstanding interpersonal communications skills to effectively interface with guests, supervisors, and team members.
• Three to five years’ experience in the hospitality field, preferably in beverage operations and/or gaming, with at least 1 year supervisory experience or equivalent training.
• Must have successfully completed and maintain certification in “ServSafe”(Food Sanitation Management) and Responsible Alcohol Training within 120 days of employment.
• Adequate knowledge of beer, wine, and spirit offerings and industry trends is required.
• Must be able to use a computer and fluent in Microsoft Office applications.
• Must be able to understand and communicate Material Safety Data Sheets to all team members.
• Must possess a cooperative, helpful, and friendly nature.
• Ability to successfully fulfill the pre-employment process and maintain all licensing requirements.
• Ability to work flexible shifts, hours, and days of the week, including holidays and weekends.
• Frequent walking, standing, kneeling, twisting, reaching, bending, & lifting.

Perks that Work!

• Medical, Dental, Vision, and Life Insurance.
• 401K – 4% match to 5% Team Member Contribution
• $1 Daily Meals
• Earn up to 18 Days of Paid Time Off Your First Year
• Free Shuttle from Rosemont’s Blue Line Station
• Free Parking On-Site
• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
• Tuition Reimbursement
• Community Volunteer Opportunities