F&B Supervisor

Luminary Hotel & Co; United States; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental & Vision

HSAs & Spending Account

401(k) Retirement Plan

Paid Time Off

Job summary

Mainsail Lodging & Development is looking for energetic team members to supervise service in a full-service restaurant, ensuring high quality food, presentation and cleanliness while adhering to health and safety standards.

Responsibilities include training staff, scheduling coverage, handling cash policies, and coordinating with other departments. The role may require nights, weekends, and holidays as needed.

Qualifications

• High school diploma or equivalent; some college or supervisory experience preferred.
• 2 years of supervisory experience and at least 1 year of food service experience in a full-service restaurant or similar setting.
• Ability to carry or lift items weighing up to 50 pounds and move around the outlet.
• Strong communication skills for interacting with customers and employees.
• Reading and writing abilities for completing paperwork, scheduling and giving instructions.
• Basic math skills for cash handling.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state authorities.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Supervise the service and delivery of menu items in the assigned restaurant, ensuring quality and consistency.
• Adhere to health, safety and compliance requirements.
• Train and schedule employees for proper coverage.
• Monitor performance and recommend corrective action.
• Alert management of serious issues.
• Respond to guest requests and complaints with service recovery.
• Oversee cash handling and credit policies.
• Inspect daily to ensure quality food, presentation and cleanliness.
• Conduct pre-shift meetings and inform staff of daily events and specials.
• Ensure side-work duties are completed and tables are set.
• Promote teamwork through coordination with other departments.
• Greet guests, serve food and beverage, take reservations and manage bookings.

Skills

Communication

Reading & Writing

Basic Math

Problem Solving

Reasoning

Motivating

Organizational Skills

Training Abilities

Job description

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit.

Responsibilities

• Supervise the service and delivery of menu items in the assigned restaurant, ensuring a high level of quality and consistency.
• Adhere to federal, state and local regulations concerning health safety and other compliance requirements.
• Train and schedule employees to ensure proper coverage.
• Monitor performance and recommend corrective action.
• Alert management of potentially serious issues.
• Respond promptly and professionally to guest requests and complaints; make appropriate service recovery gestures according to established guidelines.
• Oversee cash handling and credit policies and procedures.
• Inspect the restaurant daily to ensure high quality food, presentation and cleanliness.
• Conduct pre‑shift meetings to inform staff of daily events and specials.
• Ensure side‑work duties are complete and tables are set before, during and after operating hours.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Greet guests, serve food and beverage, take reservations and maintain a reservations book if applicable.
• Perform other duties as assigned by management.

Qualifications

• High school diploma or equivalent. Some college or supervisory experience preferred.
• 2years of supervisory experience and at least 1year of food service experience in a full‑service restaurant or similar setting.
• Ability to carry or lift items weighing up to 50pounds and move around the outlet.
• Strong communication skills for interacting with customers and employees.
• Reading and writing abilities for completing paperwork, scheduling and giving instructions.
• Basic math skills for cash handling.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state authorities.
• May be required to work nights, weekends, and/or holidays.

Physical & Mental Demands

• Ability to sit or stand for extended periods of time.
• Ability to bend, lift, pull 50lbs.
• Ability to communicate clearly.
• Ability to work long hours as needed.
• Make sound judgments quickly.
• Work on multiple tasks, making appropriate progress toward deadlines.
• Work independently, take direction, and provide direction to others.
• Manage differing personalities within the property, resort and community.
• Maintain the highest degree of confidentiality.
• Handle stressful, high‑pressure situations effectively.
• Anticipate, prevent, identify and solve workplace problems as necessary.

Equal Opportunity Employer

Mainsail Lodging & Development is a proud equal‑opportunity/affirmative action employer, committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. It ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Benefits

• Medical, Dental & Vision
• HSA & Flexible Spending Account
• Basic Life & Disability Plan
• 401(k) Retirement Plan
• Paid Time Off & Volunteer Time Off
• Holiday Pay & Bereavement Leave
• Growth & Development Opportunities
• Tuition Reimbursement
• Employee Assistance Program
• Travel Discounts for hotel team members through Marriott Explore Program
• FREE meal (full‑service hotel team members only)