F&B Supervisor

Luminary Hotel & Co; Macon (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

401(k) Retirement Plan

Paid Time Off

Holiday Pay

Tuition Reimbursement

Employee Meals

Job summary

Mainsail Lodging & Development is hiring a Food & Beverage Supervisor for our Macon, GA location. You will supervise service and delivery of menu items, ensuring quality and compliance with health and safety regulations, and you will train staff, manage schedules, and handle guest requests professionally.

The role requires at least 2 years of supervisory experience in food service; high school diploma or equivalent is required, with some college or supervisory coursework preferred.

Qualifications

• High school diploma or equivalent required.
• Some college or supervisory experience preferred.
• 2 years of supervisory experience.
• One year food service experience in a full-service restaurant or similar setting.

Responsibilities

• Train and schedule employees to ensure proper coverage.
• Monitor performance and recommend corrective action.
• Respond to guest requests and complaints with professional service recovery.
• Oversee cash handling and check/credit policies and procedures.
• Inspect restaurant daily for high quality food, presentation, and cleanliness.
• Conduct pre-shift meetings and communicate daily events.

Skills

Supervisory experience

Team leadership

Food service knowledge

Customer service

Education

High school diploma or equivalent

Some college or supervisory experience preferred

Job description

## F&B SupervisorApplylocations: Macon, GAtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR102834# **We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.**Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency. Adhere to federal, state and local regulations concerning health safety or other compliance requirements.Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency. Adhere to federal, state and local regulations concerning health safety or other compliance requirements.**What you have*** High school diploma or equivalent. Some college or supervisory experience preferred.* 2 years of supervisory experience* One year food service experience in a full-service restaurant or similar setting. This job requires ability to perform the following:* Carrying or lifting items weighing up to 50 pounds* Moving about the outlet.* Handling food objects and products**What you’ll do*** Train and schedule employees to ensure proper coverage. Monitor performance and recommend corrective action. Alert management of potentially serious issues.* Respond in a prompt and professional manner to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.* Oversee cash handling and check/credit policies and procedures.* Inspect restaurant daily to ensure high quality food and food presentation and cleanliness.* Conduct pre-shift meetings to inform staff of daily events. Review daily specials.* Ensure side work duties are complete and tables are set before, during and after operating hours.* Promote teamwork and quality service through daily communication and coordination with other departments.* May routinely greet guests, serve food and beverage, and take reservations and maintain reservations book if applicable.* Perform other duties as assigned by management.* Communication skills are utilized a significant amount of time when interacting with customers and employees* Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions.* Mathematical skills, including basic math, cash handling, are utilized frequently.* Problem solving, reasoning, motivating, organizational and training abilities are used often.* Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.* May be required to work nights, weekends, and/or holidays.* Other necessary duties as reasonably assigned**Physical Demand*** Ability to sit or stand for extended periods of time* Ability to bend* Ability to lift, pull 50 lbs* Ability to communicate clearly* Ability to work long hours as needed**Mental Demands*** Make sound judgments quickly* Work on multiple tasks, making appropriate progress towards deadlines* Able to work independently, take direction, and provide direction to others* Manage differing personalities within the property, the resort, and the community* Maintain the highest degree of confidentiality* Ability to work effectively in stressful, high pressure situations* Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessaryMainsail Lodging & Development is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Mainsail’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law. Mainsail Lodging & Development maintains a drug-free workplace.### Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.### About UsMainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, furnished housing, and resort property management and development, marketing and sales. An established company with a dynamic entrepreneurial spirit, Mainsail prides itself in finding unique lodging opportunities with a purpose and applying its passion and expertise to each project. Find your dream career within an impressive portfolio of top-branded properties throughout the southeastern United States and Caribbean. Each Mainsail property inspires guests with a distinct character and meticulously crafted, sophisticated style, from a private island resort, and urban culinary showplaces, to waterfront marvels, boutique southern hotels, and a historic jazz era icon. Stay Sojo, Mainsail’s newest brand, provides short-term furnished living options across the country, while Mainsail Vacation Rentals manages a collection of private, luxury vacation homes in Florida. A bright future with stellar benefits awaits!### Our BenefitsWe have a comprehensive and competitive benefits program:* Medical, Dental & Vision* HSA & Flexible Spending Account* Basic Life & Disability Plan* 401(k) Retirement Plan* Paid Time Off & Volunteer Time Off* Holiday Pay & Bereavement Leave* Growth & Development Opportunities* Tuition Reimbursement* Employee Assistance Program* Travel Discounts for hotel team members through Marriott Explore Program* **FREE** meal (full-service hotel team members only)