Breakfast Attendant (Part Time)

mainsailhotels; Naples (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Discounts

Hotel room discount (Mainsail & Mariot

Free meals for all full-service hotel

Onsite wellness & medical clinics

Job summary

Mainsail Hotels is seeking enthusiastic team members for our front-of-house dining and buffet teams in Naples, FL. You will serve guests, maintain clean service areas, and restock buffet stations with accuracy and speed.

Experience in hospitality and strong customer service skills are essential. The role requires punctuality, teamwork, and the ability to use tablets and the MICROS POS system to process orders and payments.

Qualifications

• High School diploma or higher required.
• Previous hospitality/serving position preferred; high-volume restaurant experience appreciated.
• Excellent customer service and communication skills required.
• Ability to use tablets and POS systems.
• Bilingual abilities preferred but not mandatory.

Responsibilities

• Serve guests in an efficient and courteous manner.
• Maintain cleanliness of tables, stations, and dining areas.
• Set up and replenish buffet items and service stations.
• Assist with table setup, restocking, and beverage refills.
• Operate MICROS POS system and follow SOPs.
• Attend department meetings and communicate with management.

Skills

Customer service

Communication

Technology literacy

Bilingual preferred

Education

High School diploma or higher

Tools

MICROS POS

Job description

We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so.

Essential Functions

• Work as part of a team with all team members within the hotel
• Report to work on time and in proper uniform/approved attire
• Serve guests in an efficient and courteous manner
• Check all tables and service station for cleanliness
• Prepare service station with necessary items for the shift
• Set up buffet with all plateware, glassware, and serving utensils
• Have required tools ready for the shift (ie. cocktail tray, pen, guest check)
• Set up tables with items needed such as salt, pepper, sugar bowls
• Knowledge of all buffet items (preparations/allergens)
• Ability to provide descriptors regarding menu items
• Awareness of any items that will be substituted on the buffet
• Replenish hot and cold items on the buffet line when running low
• Refill beverages
• Ability to carry a cocktail tray
• Detail tables and remove all items not being used
• Bus tables quickly and quietly
• Maintain all service stations and dining areas clean
• Never solicit tips
• Attend monthly department meetings and daily stand ups without exception unless approved by management
• Ability to handle situations, or when situations arise, ability to let manager/supervisor know ahead of time so as not to affect the guest experience
• Perform other duties as management requests to service our guests
• Ability to use POS (point of sale) system - MICROS
• Follow all standard operating procedures

Qualification Standards

Education & Experience

• High School diploma or higher
• Previous hospitality/serving position required, minimum one-year FOH serving experience in high volume restaurant preferred
• Excellent customer service skills
• Excellent communication skills, verbal and written
• Ability to use technology, e.g. tablets, POS systems
• Bilingual Preferred

Physical Demands

• Ability to stand for extended periods of time
• Ability to walk and bend
• Ability to lift 25 lbs.
• Ability to communicate clearly
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the office, the hotel, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high pressure situations, maintaining a calm and professional demeanor.
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Part‑time Associate Benefits

• Dental & Vision
• HSA & Flexible Spending Account Options
• Basic Life & Disability Plan Options
• 401K Retirement Plan
• Paid Time Off
• Career Training & Development Opportunities
• Tuition Reimbursement
• Bereavement Leave
• Employee Assistant Program (EAP)
• Jury Duty (May vary by state)
• Employee Discounts
• Employee Referral Bonus
• Mainsail hotel room Discount and Marriott Friends and Family hotel room Discount
• Free meal for all full‑service hotel employees
• Free Onsite Wellness & Medical Clinics

NOTICE: The hotel business functions seven days a week, 24 hours a day. All employees must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.