F&B Supervisor

Alterra Mountain Company; Olympic Valley (CA); On-site; USD 30,000 - 44,000; Part time

Benefits offered by this job

Free skiing + riding privileges

Healthcare options for Seasonal & Year

Discounts on outdoor gear and apparel

401(k) plan with company match

Free and discounted lift tickets

Discounts at Food & Beverage locations

40% discount at Palisades Tahoe retail

Employee Assistance Program (EAP)

Job summary

Palisades Tahoe is seeking seasonal staff to support restaurant/outlet operations. You will assist the manager, supervise a team of 10–15 employees, and help hire, train, schedule, and direct daily work.

Applicants must be 18+ and able to work in a fast-paced resort environment. Compliance with labor laws, safety standards, and alcohol awareness is required, with strong communication and organizational skills highly valued.

Qualifications

• High School Diploma or GED.
• Two years experience in F&B operations, as well as knowledge of service standards, experience in a resort facility, high volume production operation related experience and/or training; or equivalent combination of education and experience.
• One year supervisory experience.
• Bachelor's Degree preferred.

Responsibilities

• Assist manager in supervising a team of 10-15 employees.
• Assist in interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Comply with Federal and California Labor law in all phases of the payroll and employment process; from hiring through termination, as well as all Company policies & procedures.
• Enforce safety standards in accordance with company policies and procedures.
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Assist with creating schedule and assigning daily work, informing and training team members in all restaurant activities and operations
• Monitor, observe and assist in evaluating team member performance
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly Assist in monitoring inventory and inventory control
• Perform or assist subordinates in performing duties.

Skills

Communication

Organization

Interpersonal skills

MS Office

Education

High School Diploma or GED

Bachelor's Degree

Tools

MS Office

Job description

Seasonal

Palisades Tahoe

We share the spirit of these legendary mountains with the world.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Job Summary

Contribute to the success of the restaurant/outlet by assisting manager in restaurant/outlet operations. Supervise activities and assist employees as directed by manager.

Applicants must be 18 years of age.

Hourly

The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Base hourly pay range: $22- $32.14 per hour

A Great Job and Benefits to Match

• Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
• Healthcare options for both Seasonal & Year-Round employees
• Generous discounts on outdoor gear, apparel, etc.
• 401(k) plan with generous company match
• Free and discounted lift tickets
• 25%-50% discount at Food & Beverage locations at Palisades & Alpine
• 40% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!
• Employee Assistance Program (EAP)

Essential Job Responsibilities/Duties/Tasks

• Assist manager in supervising a team of 10-15 employees.
• Assist in supervisory responsibilities such as interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Comply with Federal and California Labor law in all phases of the payroll and employment process; from hiring through termination, as well as all Company policies & procedures.
• Enforce safety standards in accordance with company policies and procedures.
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Assist with creating schedule and assigning daily work, informing and training team members in all restaurant activities and operations
• Monitor, observe and assist in evaluating team member performance
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly Assist in monitoring inventory and inventory control
• Perform or assist subordinates in performing duties.

Competencies and Job Requirements

Required:

• Able to communicate effectively in writing and verbally across all levels of the organization.
• Excellent organizational and problem solving skills with the ability to handle multiple tasks.
• Able to establish and maintain effective working relationships and interact with others
• Working knowledge of computers including MS Office (Word, Excel, Outlook, Access)

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, smell, and taste. Must be capable of walking or standing 95% or more of a normal 8 hour work shift. Must be capable of frequently carrying, lifting, pushing or pulling up to 50lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions

Indoor/Outdoor: While performing the duties of this job, the employee will frequently exposed to outside weather conditions. The employee will frequently be exposed to extreme cold, wetness and/or humidity, and occasionally blizzards and extreme storm conditions.

Hazardous Materials/Noise: The noise level in the work place is usually loud. Occasional exposure to fumes, odors, and gases. Occasional exposure to dusts, mists and poor ventilation. Constant exposure to potential mechanical, electrical, burns and radiant energy hazards. Occasional exposure to toxic, caustic chemical hazards.

Equipment Used in Job

Varies

Education and Experience

Required:

• High School Diploma or GED
• Two years experience in F&B operations, as well as knowledge of service standards, experience in a resort facility, high volume production operation related experience and/or training; or equivalent combination of education and experience
• One year supervisory experience

Preferred

• Bachelor's Degree

A Motor Vehicle Record review may be required as part of your job.

For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.