F&B Shift Lead - Guest Experience & Ops

Augustine Casino; Coachella (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

Augustine Casino in California seeks a knowledgeable F&B Shift Supervisor to oversee all dining operations, including Café 54, Ayily Bar and Menyikish Bar & Grill. You will train staff, supervise service, and uphold company standards for guest satisfaction and safety.

The role requires strong leadership, excellent communication, and flexibility to manage shifts, respond to issues, and maintain a positive dining environment for guests and team members.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 3 years in an F&B management role; casino experience preferred.
• Must hold valid Food Handlers Certification and Responsible Beverage Server Certification.

Responsibilities

• Support F&B Manager and Director in implementing departmental processes.
• Promote integrity, confidentiality and company values.
• Foster a safe, productive workplace environment.
• Train new hires on standards and procedures, including guest service.
• Ensure policy understanding, conduct, scheduling and attendance.
• Complete payroll duties as needed and manage records.

Skills

Leadership

Independent work

Situational assessment

Tech troubleshooting

Task prioritization

Staffing continuity

Weekend/holiday availability

Education

High school diploma or equivalent

Tools

POS systems

Job description

Augustine Casino in California seeks a knowledgeable F&B Shift Supervisor to oversee all dining operations, including Café 54, Ayily Bar and Menyikish Bar & Grill. You will train staff, supervise service, and uphold company standards for guest satisfaction and safety.

The role requires strong leadership, excellent communication, and flexibility to manage shifts, respond to issues, and maintain a positive dining environment for guests and team members.