F&B Shift Lead: Elevate Service & Team Excellence

Riverside Hotel; Fort Lauderdale (FL); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Riverside Hotel in Fort Lauderdale is seeking an F&B Shift Leader for the Boathouse to assist in directing beverage and restaurant operations, ensuring service consistency and quality.

You will train staff, manage opening/closing shifts, resolve guest inquiries, monitor beverage inventory, place orders, and report to the Boathouse General Manager and Food & Beverage Managers in a luxury hotel setting.

Qualifications

• High school diploma or GED required.
• Minimum of two years' experience in food and beverage or hospitality.
• Experience in luxury hotel environment preferred.

Responsibilities

• Direct beverage personnel to ensure efficiency and guest satisfaction.
• Coordinate presentation and service of food and beverages.
• Train new and current employees.
• Open and/or close the restaurant in leadership's absence.
• Monitor floor presence and complete shift duties.
• Resolve guest questions and complaints.
• Assist in beverage inventory and weekly orders.
• Ensure proper completion of team member paperwork.
• Send daily shift reports to management.
• Perform other duties as assigned.

Skills

Team leadership

Guest service

Education

High school diploma or GED

Tools

Agilysys POS system

Job description

Riverside Hotel in Fort Lauderdale is seeking an F&B Shift Leader for the Boathouse to assist in directing beverage and restaurant operations, ensuring service consistency and quality.

You will train staff, manage opening/closing shifts, resolve guest inquiries, monitor beverage inventory, place orders, and report to the Boathouse General Manager and Food & Beverage Managers in a luxury hotel setting.