F&B Resort Ops Supervisor – Flexible Schedule & Growth

Marcus Hotels & Resorts; Lake Geneva (WI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free meal per shift

Discounted gym membership

Room discounts at Marcus Hotels &R

Discounts at Marcus Restaurants & Spa

Job summary

Marcus Hotels & Resorts Grand Geneva seeks a Food & Beverage Resort Ops Supervisor to lead restaurant and rooms operations at the Grand Geneva Resort & Spa in Lake Geneva. You will manage daily F&B activities, ensure service excellence, and train Front of House staff across standards, wine service, and customer care.

You will also oversee POS systems, cash control, and compliance with liquor regulations, while supporting a dynamic, guest-focused team in a renowned AAA Four Diamond resort.

Qualifications

• Bartender's certificate required.
• Knowledge of food & beverage preparation and service of alcoholic beverages.
• Ability to work a flexible schedule including days, nights, weekends and holidays.

Responsibilities

• Execute restaurant operations including food & beverage promotions, customer service and inventories.
• Lead the Front of the House staff in training: restaurant standards, wine service and customer service.
• Maintain working knowledge of Opera and all Micros POS systems.
• Prepare daily forecast and ensure compliance with liquor regulations and food controls.
• Maintain cash control to minimize cash drawer and ensure funds are accounted for and deposits are made per policy.
• Perform other duties as assigned.

Skills

Customer service

Leadership

Hospitality

Cash handling

Wine service

Training

Education

Bartender's certificate

Tools

Opera PMS

Micros POS

Job description

Marcus Hotels & Resorts Grand Geneva seeks a Food & Beverage Resort Ops Supervisor to lead restaurant and rooms operations at the Grand Geneva Resort & Spa in Lake Geneva. You will manage daily F&B activities, ensure service excellence, and train Front of House staff across standards, wine service, and customer care.

You will also oversee POS systems, cash control, and compliance with liquor regulations, while supporting a dynamic, guest-focused team in a renowned AAA Four Diamond resort.