F&B Outlets Manager/Renaissance St. Louis Airport

StepStone-Hospitality-Inc; St. Louis (MO); In loco; USD 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

StepStone-Hospitality-Inc seeks an experienced F&B Outlets Manager to lead daily operations of our full-service hotel restaurant, lobby restaurant and bar, room service, and Concierge Lounge. You will hire and develop front-of-house teams, ensure guest satisfaction, monitor inventories, manage budgets, and analyze financial results to maximize profitability while maintaining health and safety standards.

A hands-on leader with strong communication skills and weekend/holiday availability is

Competenze

• 3+ years of experience supervising in food and beverage or hospitality leadership.
• Strong knowledge of restaurant operations, bar service, and customer service best practices.
• Leadership skills with the ability to motivate and manage a team.
• Must be available for weekends, holidays, and PM shifts.
• Excellent communication and problem-solving abilities.
• Familiarity with point-of-sale systems and scheduling software.
• Certifications in food safety and responsible alcohol service preferred.
• Must have a comprehensive knowledge of English to communicate with guests and staff.
• Ability to follow and enforce StepStone policies.

Mansioni

• Manage daily operations of the restaurant, bar, room service, and club lounge.
• Hire, train, and supervise front-of-house staff.
• Ensure exceptional guest service standards.
• Monitor inventory levels and place beverage/supplies orders.
• Manage budgets, control costs, and analyze financial reports.
• Enforce health, safety, and sanitation regulations.
• Develop promotional strategies and events to increase sales.
• Handle guest concerns professionally.
• Maintain a clean, organized dining environment.
• Drive guest satisfaction through staff development.

Descrizione del lavoro

Description

We are seeking an experienced and guest-focused F&B Outlets Manager to lead the daily operations of our full-service hotel restaurant. This position will oversee lobby restaurant and bar, room service, and Concierge Lounge, team performance, guest satisfaction, and financial results while ensuring a consistently high level of food and beverage quality and service. The ideal candidate is a hands-on leader who thrives in a fast-paced hospitality environment and is passionate about creating exceptional dining experiences for our guests.

• Manage daily operations of the food and beverage outlets, including the restaurant, bar, room service, and club lounge.
• Hire, train, and supervise front-of-house staff, including servers, bartenders, and baristas.
• Ensure exceptional guest service standards are met or exceeded.
• Monitor inventory levels and place orders for beverage and supplies as needed.
• Manage budgets, control costs, and analyze financial reports to maximize profitability.
• Enforce health, safety, and sanitation regulations.
• Develop promotional strategies and events to increase sales and customer engagement.
• Handle guest concerns or complaints with professionalism and care.
• Maintain a clean, organized, and welcoming dining environment.
• Increase the level of guest satisfaction by delivering an exceptional product through employee development.

Requirements

• 3+ years of experience supervising in food and beverage or hospitality leadership.
• Strong knowledge of restaurant operations, bar service, and customer service best practices.
• Leadership skills with the ability to motivate and manage a team.
• Must be available for weekends, holidays, and PM shifts.
• Excellent communication and problem-solving abilities.
• Familiarity with point-of-sale systems & scheduling software
• Certifications in food safety and responsible alcohol service (e.g., ServSafe, TIPS) preferred.
• Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to follow and hold others accountable to all StepStone and hotel policies and procedures