F&B Outlets Leader | Guest Experience, Revenue & Ops

The Westin Westminster Denver-Boulder; Broomfield (CO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary.

Marriott travel discounts and perks.

Health, dental, and vision benefits.

Paid time off and career advancementop

Supportive and team-focused work envt.

Job summary

The Westin Westminster is seeking an experienced Outlets Manager to oversee front-of-house operations across the restaurant Spotted Donkey, bar, room service and coffee shop. You will drive service excellence, operational efficiency, and financial performance while leading and developing a hands-on team on the floor.

Ideal candidates bring at least 3 years of F&B management in hotel or high-volume settings, strong leadership and guest service skills, and the ability to manage labor, costs, and

Qualifications

• 3+ years of F&B management in a hotel/high-volume setting.
• Strong leadership and guest service focus.
• Excellent communication and cost controls.
• Familiar with labor scheduling and revenue management.
• TIPS and ServSafe certifications preferred.

Responsibilities

• Oversee daily operations of restaurant, bar, room service, and coffee shop.
• Lead, train, and supervise outlet supervisors and hourly staff.
• Maintain service standards and guest satisfaction across outlets.
• Monitor staffing, scheduling, and labor costs.
• Review revenues, covers, and performance metrics to hit financial goals.
• Collaborate with Culinary team for seamless service.
• Ensure cleanliness, organization, and safety in all outlets.
• Handle guest concerns promptly and professionally.
• Ensure compliance with Marriott brand standards and health regulations.
• Conduct daily stand-up meetings to communicate priorities.
• Support inventory, ordering, and cost control.
• Collaborate with Sales and Banquets for group business and events.

Skills

Leadership

Team development

Communication

Guest service

Cost control

Labor management

POS systems

Financial reporting

Tools

POS systems

Job description

The Westin Westminster is seeking an experienced Outlets Manager to oversee front-of-house operations across the restaurant Spotted Donkey, bar, room service and coffee shop. You will drive service excellence, operational efficiency, and financial performance while leading and developing a hands-on team on the floor.

Ideal candidates bring at least 3 years of F&B management in hotel or high-volume settings, strong leadership and guest service skills, and the ability to manage labor, costs, and