Barista — Elevate Guest Experience at a Luxury Resort

Highgate; Paradise Valley (AZ); Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Paid vacation

Zusammenfassung

Highgate Hotels in Paradise Valley is hiring a Barista to deliver friendly service and craft beverages to customer specifications at the Kimpton Miralina Resort. You will take orders, prepare drinks, and operate the cash register in a fast-paced environment.

The role emphasizes staying calm during peak hours, anticipating guest needs, and maintaining a clean, welcoming workspace while following safety and cash-handling procedures.

Qualifikationen

• Baristas provide friendly customer service and maintain a welcoming atmosphere.
• Ability to stand during shifts and handle multiple tasks.
• Strong communication and listening skills.
• Punctuality and reliability during long shifts.

Aufgaben

• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Communicates information to manager so that the team can respond as necessary to create a warm and welcoming environment during each shift.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
• Delivers outstanding customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
• Follows Starbucks as well as the property's operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains a clean and organized workspace so that associates can locate resources and product as needed.
• Maintains regular and consistent attendance and punctuality.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follows health, safety and sanitation guidelines for all products.

Kenntnisse

Customer service

Communication

Multitasking

Reliability

Tools

Cash registers

Credit card machines

Jobbeschreibung

Highgate Hotels in Paradise Valley is hiring a Barista to deliver friendly service and craft beverages to customer specifications at the Kimpton Miralina Resort. You will take orders, prepare drinks, and operate the cash register in a fast-paced environment.

The role emphasizes staying calm during peak hours, anticipating guest needs, and maintaining a clean, welcoming workspace while following safety and cash-handling procedures.