F&B Operations & Projects Coordinator

FOL Management; Fort Lauderdale (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health and dental insurance

Paid holidays and PTO

401(k) with employer contributions

Employee discounts on Flow stays and F

Job summary

Flow is seeking an organized Operations professional to lead staffing, systems, and daily hospitality operations across multiple locations. You will oversee hiring, onboarding, and workflow optimization, ensuring smooth documentation, pricing, and vendor coordination.

The role requires hands-on Toast POS experience, strong project management, and the ability to navigate cross-functional teams while commuting between Flow properties in Miami, Wynwood, Brickell, and Fort Lauderdale.

Qualifications

• 2–3 years food & beverage management or hospitality operations.
• Passion for healthy food, wellness, and hospitality.
• Hands-on Toast POS experience including menus, pricing, product management, and reporting.
• Exceptional organizational and project management skills.
• Strong communication and follow-through.
• Detail-oriented with a strong sense of accountability.
• Comfortable working cross-functionally across departments.
• Advanced proficiency with Google Workspace and Microsoft Office.
• Ability to thrive in a fast-paced, evolving environment.
• Must be able to commute and travel between Flow properties.

Responsibilities

• Staffing & team coordination, partnering with leadership and HR to coordinate hiring.
• Schedule interviews, onboarding, and training.
• Track staffing needs across locations.
• Maintain employee records and onboarding documentation.
• Coordinate uniforms, training schedules, and coverage.
• Maintain operational task lists and follow up on pending items.
• Coordinate communication across kitchens, cafés, logistics, purchasing, marketing, and leadership.
• Prepare meeting agendas and action items.
• Support implementation of new operational procedures and standards.
• Maintain SOPs, manuals, and training documents.
• Organize digital files and operational trackers.
• Manage Toast POS updates, product setup, pricing, menus, and data accuracy.
• Build systems that improve how we work.
• Coordinate timelines for operational initiatives.
• Follow up with vendors, contractors, suppliers, and internal teams.
• Track permits, construction, and projects through completion.
• Coordinate logistics for events, promotions, product launches, and community activations.

Skills

F&B management

Hospitality operations

Staffing & scheduling

Project coordination

Toast POS experience

Tools

Toast POS

Job description

Flow is seeking an organized Operations professional to lead staffing, systems, and daily hospitality operations across multiple locations. You will oversee hiring, onboarding, and workflow optimization, ensuring smooth documentation, pricing, and vendor coordination.

The role requires hands-on Toast POS experience, strong project management, and the ability to navigate cross-functional teams while commuting between Flow properties in Miami, Wynwood, Brickell, and Fort Lauderdale.