Food & Beverage Shift Supervisor

Boyd Gaming Corporation; Las Vegas (NV); On-site; USD 19,000 - 28,000; Full time

Job summary

Boyd Gaming Corporation seeks a capable Supervisor to coordinate the daily operations of our food and beverage outlets during assigned shifts in Las Vegas. You will lead team members, ensure service standards, and handle guest concerns with professionalism.

The role requires strong communication, the ability to stand for long periods, and a commitment to safety and accuracy in inventory and reporting. Equal opportunity employer.

Qualifications

• 21 years of age or older.
• Associate's degree in a related field or 1 year related experience preferred.
• Must be able to stand and walk for the majority of shift.
• Excellent customer service and communication skills.
• Ability to obtain/maintain required licenses and certifications.

Responsibilities

• Maintain daily employee work station and break schedules.
• Ensure prompt and courteous service to customers.
• Monitor employee compliance with established service standards.
• Greet and communicate with guests in a friendly and courteous manner.
• Oversee the service operation of restaurant during assigned shift.
• Ensure beverage shift operations are opened and closed properly and on time.
• Ensure all employees are on time, in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur.
• Resolve guest complaints in a professional and timely manner.
• Requisition and maintain control of all inventories.
• Monitor employee job performance to ensure the adherence to all policies and procedures; make recommendations and/or assist in the preparation of performance evaluations and counseling actions.
• Coordinate cleaning and repairs of beverage outlets.
• Perform related administrative and reporting duties.

Skills

Customer service

Communication skills

Team supervision

Stand/walk ability

Education

Associate's degree in a related field

Job description

Boyd Gaming Corporation seeks a capable Supervisor to coordinate the daily operations of our food and beverage outlets during assigned shifts in Las Vegas. You will lead team members, ensure service standards, and handle guest concerns with professionalism.

The role requires strong communication, the ability to stand for long periods, and a commitment to safety and accuracy in inventory and reporting. Equal opportunity employer.