F&B Operations Manager: Banquets & Guest Experience

Pyramid Global Hospitality; Berkeley (CA); On-site; USD 37,000 - 52,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Restaurant Manager for the Residence Inn Berkeley in Berkeley, CA. You will oversee daily restaurant and banquet operations, coordinating between kitchen, bar and front-of-house teams to ensure service excellence.

The role requires 3–5 years of restaurant management experience, a hospitality degree preferred, and ability to work flexible hours including weekends. Compensation starts at $32.39 per hour, with equal opportunity employment.

Qualifications

• Bachelor’s degree in hospitality management or related field preferred.
• 3–5 years of restaurant management experience.
• Experience with POS systems and restaurant management software preferred.
• Ability to multitask, problem solve, and work in a fast-paced environment.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Responsible for daily restaurant operations, banquet operations, including dining service, reservations and guest interactions.
• Ensure a smooth workflow between kitchen, bar and front of house teams.
• Monitor food and beverage quality, presentation and service standards.
• Maintain compliance with health, safety and sanitation regulations as well as liquor laws.
• Provide a welcoming and memorable dining experience for guests.
• Address guest inquiries, complaints and special requests professionally and efficiently; implement strategies to enhance guest satisfaction and encourage repeat business.
• Monitor reviews and feedback to continuously improve service quality.
• Monitor inventory of food, beverage and supplies as well as labor expenses, ensuring cost effectiveness.
• Collaborate with sales and culinary teams to develop promotions and events.
• Train, schedule and supervise servers, hosts, bartenders, bussers, and all roles reporting to restaurant.
• Ensure associates adhere to hotel policies, grooming standards and service protocols.

Skills

Multitasking

Problem solving

Fast pace

Flexible hours

Education

Bachelor’s degree in hospitality management

Tools

POS systems

Restaurant management software

Job description

Pyramid Global Hospitality is seeking a Restaurant Manager for the Residence Inn Berkeley in Berkeley, CA. You will oversee daily restaurant and banquet operations, coordinating between kitchen, bar and front-of-house teams to ensure service excellence.

The role requires 3–5 years of restaurant management experience, a hospitality degree preferred, and ability to work flexible hours including weekends. Compensation starts at $32.39 per hour, with equal opportunity employment.