F&B Operations Leader: Service & Quality

Caesars Entertainment; Greenville (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Caesars Entertainment is seeking a Food & Beverage Supervisor to oversee front and back of house restaurant operations. Responsibilities include ensuring excellent service, handling customer complaints professionally, maintaining quality control, managing inventory, training staff, and upholding health and safety standards.

The role requires proven supervisory experience in F&B, strong operational understanding, and excellent organizational skills to perform under pressure while complying with

Qualifications

• Proven work experience as a Food and Beverage Supervisor or similar role.
• Strong understanding of the operational dynamics of the food and beverage industry.
• Excellent interpersonal and conflict resolution skills.
• Knowledge of food safety and hygiene regulations.
• Excellent organizational skills.
• Ability to work under pressure.
• High school diploma or equivalent.

Responsibilities

• Oversee all front and back of the house restaurant operations.
• Ensure customer satisfaction through promoting excellent service.
• Respond to customer complaints tactfully and professionally.
• Maintain quality control for all food and beverage served.
• Manage food and beverage inventory and orders.
• Train staff to provide excellent service.
• Maintain health and safety regulations.

Skills

Restaurant supervision

Food & beverage ops

Customer service

Health & safety

Team training

Conflict resolution

Staff management

Education

High school diploma or equivalent

Job description

Caesars Entertainment is seeking a Food & Beverage Supervisor to oversee front and back of house restaurant operations. Responsibilities include ensuring excellent service, handling customer complaints professionally, maintaining quality control, managing inventory, training staff, and upholding health and safety standards.

The role requires proven supervisory experience in F&B, strong operational understanding, and excellent organizational skills to perform under pressure while complying with