LEAD F and B SUPERVISOR

Caesars Entertainment; Greenville (MS); On-site; USD 35,000 - 55,000; Full time

Job summary

Caesars Entertainment seeks a Food and Beverage Supervisor to oversee all front and back of the house restaurant operations and ensure exceptional service. You will promote customer satisfaction, respond to complaints tactfully, and maintain strict quality control across all food and beverage served.

Responsibilities include managing inventory and orders, training staff to deliver excellent service, upholding health and safety regulations, and staying current with policies and procedures.

Qualifications

• Proven work experience as a Food and Beverage Supervisor or similar role.
• Strong understanding of the operational dynamics of the food and beverage industry.
• Excellent interpersonal and conflict resolution skills.
• Knowledge of food safety and hygiene regulations.
• Excellent organizational skills.
• Ability to work under pressure.
• High school diploma or equivalent.
• Must be 21 years of age or older.
• Must have great or and written communication skills.

Responsibilities

• Oversee all front and back of the house restaurant operations.
• Promote excellent service to ensure customer satisfaction.
• Respond to customer complaints tactfully and professionally.
• Maintain quality control for all food and beverage served.
• Manage food and beverage inventory and orders.
• Train staff to provide excellent service.
• Maintain health and safety regulations.
• Stay current on all policy and procedures.

Skills

Interpersonal skills

Conflict resolution

Food safety knowledge

Organizational skills

Communication skills

Education

High school diploma or equivalent

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Oversee all front and back of the house restaurant operations

• Ensure customer satisfaction through promoting excellent service.
• Respond to customer complaints tactfully and professionally.
• Maintain quality control for all food and beverage served.
• Manage food and beverage inventory and orders.
• Train staff to provide excellent service.
• Maintain health and safety regulations.
• Stay current on all policy and procedures.

How You Will Create the Extraordinary

Oversee all front and back of the house restaurant operations

• Ensure customer satisfaction through promoting excellent service.
• Respond to customer complaints tactfully and professionally.
• Maintain quality control for all food and beverage served.
• Manage food and beverage inventory and orders.
• Train staff to provide excellent service.
• Maintain health and safety regulations.
• Stay current on all policy and procedures.

What You Will Need

• Proven work experience as a Food and Beverage Supervisor or similar role
• Strong understanding of the operational dynamics of the food and beverage industry
• Excellent interpersonal and conflict resolution skills
• Knowledge of food safety and hygiene regulations
• Excellent organizational skills
• Ability to work under pressure
• High school diploma or equivalent.
• Must be 21 years of age or older
• Must have great or and written communication skills.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 90216
• Job Category Food and Beverage & Culinary