F&B Operations Lead — Private Club, Flexible Hours

Bay Harbor Yacht Club; Petoskey (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Free meals

Discounts on merchandise

Professional development

Uniform attire

Flexible scheduling

Paid time off

Medical Insurance

Long Term Disability and LifeInsurance

401K matching

Job summary

Bay Harbor Yacht Club in Petoskey, MI seeks an Assistant Food & Beverage Director to lead day-to-day FOH operations, coordinate seasonal management, and ensure consistent service across dining outlets. You’ll report to the Director of Food & Beverage and oversee staffing, training, and compliance.

The role requires 5+ years in F&B/hospitality management, CMAA/TIPS/ServSafe credentials preferred, and a strong focus on hospitality and financial accountability.

Qualifications

• High school diploma or equivalent required.
• College degree in Hospitality Management, Business Administration, or related field preferred but not required.
• 5+ years of Food & Beverage or hospitality management experience required.
• Experience managing multiple dining outlets or high-volume hospitality operations preferred.
• Private club or luxury hospitality experience preferred.
• TIPS and/or ServSafe certification required or ability to obtain upon employment.
• CMAA membership preferred.

Responsibilities

• Oversee front-of-house service at Bay View Dining, Quarter Deck, and Beach House.
• Supervise, coach, and coordinate seasonal managers to uphold service standards policies and budget hours.
• Ensure each outlet is staffed, stocked, clean, organized, and service-ready; oversee opening, closing, security, side work, cleaning schedules, and equipment maintenance.
• Coordinate daily service with culinary, reservations, and banquet teams; establish operating priorities with the Director of Food & Beverage.
• Maintain a visible, welcoming presence with members; resolve service concerns and promptly communicate significant feedback to the Director of Food & Beverage.
• Promote hospitality, professionalism, accountability, and continuous improvement while ensuring compliance with club policies and applicable food and beverage laws.
• Prepare and manage weekly outlet schedules, arranging coverage for absences, events, and changing operational needs.
• Monitor labor hours, overtime, and spending against budgets; improve labor efficiency without compromising service.
• Develop seasonal staffing plans and labor projections with the Director of Food & Beverage.
• Support arrival, documentation, onboarding, and integration of H-2B, J-1, and domestic seasonal employees.
• Coordinate employee onboarding, orientation, and consistent training programs, service procedures, and required certifications; maintain training records.
• Coach and develop seasonal managers and service staff, including professional appearance and uniform standards.
• Lead or coordinate management meetings, staff training, and pre-shift meetings; assist with performance documentation and corrective action.
• Assist with budgets, labor forecasts, expense monitoring, department reporting, and assigned administrative projects.
• Review payroll, timecards, overtime, and scheduling discrepancies; maintain schedules, SOPs, training materials, and department records.
• Assist with inventory of front-of-house supplies, uniforms, equipment, china, glassware, silverware, and linens, to meet and support monthly beverage inventory.
• Oversee accurate POS procedures, daily closeouts, and tip distribution; maintain current POS expertise and train staff on system updates and operational changes.
• Provide hands-on management coverage during peak periods, special events, and staffing shortages, support banquet operations, and coordination with event teams.
• Participate in departmental planning, operational improvements, seasonal transitions, and offseason training, inventory, and preparation for the next season.
• Manage Bay View Dining during off season.
• Perform other duties assigned by the Director of Food & Beverage.

Education

High school diploma or equivalent

College degree in Hospitality Management or related field

Job description

Bay Harbor Yacht Club in Petoskey, MI seeks an Assistant Food & Beverage Director to lead day-to-day FOH operations, coordinate seasonal management, and ensure consistent service across dining outlets. You’ll report to the Director of Food & Beverage and oversee staffing, training, and compliance.

The role requires 5+ years in F&B/hospitality management, CMAA/TIPS/ServSafe credentials preferred, and a strong focus on hospitality and financial accountability.