F&B Operations Intern: Front & Back of House

Kohler; Wisconsin; Hybrid; USD 18,000 - 28,000; Part time

Job summary

Kohler Co. in Kohler, WI offers an on-site six-month Internship in Food & Beverage, running May through October. Interns will rotate across Front of House and Back of House operations, gaining exposure to service, training, inventory management, and event projects.

Interns will rotate through outlets, learn scheduling and cost controls, and assist with purchasing, invoicing and guest service, with opportunities to participate in menu development and dining events.

Qualifications

• Must be enrolled at a college or university seeking a degree in Hospitality or Resort Management.
• Previous Food & Beverage experience preferred.
• Must be 18 or older.

Responsibilities

• Monitor restaurant floor and lead communication between FOH & BOH.
• Train in all positions across FOH and BOH.
• Assist with scheduling, payroll & labor controls.
• Manage inventory levels and conduct counts.
• Assist in daily administrative tasks including purchasing and invoicing.
• Ensure guest satisfaction and respond to requests.

Education

College student pursuing Hospitality or Resort Management

Job description

Intern - Food & Beverage, Blackwolf Run

Work Mode:Onsite

Location:Kohler, WI

*This is a 6-month internship. Applicants must beavailable from May through October.

Opportunity

Destination Kohler Food & Beverage interns will rotatearound our various outlets focusing on both Front of the House and Back of theHouse operations. Interns will have the opportunity to see all aspects ofF&B Operations including service, associate training, inventory management,associate management, operating procedures, and will have exposure toparticipating in projects such as menu development and specials dinning events.

SpecificResponsibilities

• Monitor the restaurant floor & leading communication between FOH & BOH.
• Monitor and execute all food and beverage orders and ensure the quality and appearance of the presentation.
• Train in all positions of the restaurants in order to have a better understanding of each position including both BOH and FOH.
• Learn how to write schedules, handle cash, office reporting and Social Media.
• Assist the outlet manager with cover forecasting, scheduling, payroll & labor controls.
• Lead opening and closing procedures of assigned outlet.
• Manage inventory levels to include: daily product requisition requests, minimizing waste and spoilage, and conducting inventory counts.
• Assist department managers with any special assignments.
• Conduct pre-shift meetings for the AM & PM staff members.
• Attend weekly Food & Beverage staff meetings and/or team meetings as needed.
• Assist management with daily administrative tasks including but not limited to purchasing, ordering, invoicing, scheduling, records control and filing.
• Assist in reconciling all operational paperwork including but not limited to guest receipts and vendor invoices.
• Work with staff and management team to ensure proper cost controls and inventory levels.
• Coordinate with restaurant staff to ensure smooth operation and guest satisfaction.
• Assist with food and beverage service per the course of order.
• Observes guests and ensure their satisfaction with the food and service.
• Promptly respond to guest with any additional request.
• Help other areas of the restaurant.
• Training restaurant front of house staff.
• Assist with overseeing the dining room flow and ensuring proper distribution of assigned stations.
• Resolve escalated guest concerns.
• Create and execute special projects and assignments.
• Assist in answering telephone calls from guests.
• Perform the responsibilities of Servers, Bartenders, and Host/ess as needed.

This is a part-time position, working weekdays and weekends with shifts varying between 6:00 am and 11:00 pm.

Skills/Requirements

• Must be enrolled at a college or university seeking a degree in Hospitality or Resort Management
• Previous Food & Beverage experience is preferred
• Must be 18 or older

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly rate for this position is $12.80 - $20.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.We invite you to learn more about our culture and company at www.kohlercompany.com.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [e-mail]. Kohler Co. is an equal opportunity/affirmative action employer.

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .