F&B Operations Intern: Front & Back of House

Kohler; Wisconsin; Hybrid; USD 17,000 - 28,000; Part time

Job summary

Kohler Co. is offering a 6-month Internship in Food & Beverage at Whistling Straits, onsite in Kohler, WI. The role rotates across FOH and BOH operations, exposing you to service, training, inventory, and procedures, with involvement in menu development and events.

Applicants must be enrolled in a hospitality program, be at least 18, and be available May through October. This part-time internship supports various outlets and includes cross-training and project exposure.

Qualifications

• Must be enrolled in college seeking a degree in Hospitality or Resort Management.
• Previous Food & Beverage experience is preferred.
• Must be 18 or older.

Responsibilities

• Monitor the restaurant floor and facilitate FOH-BOH communication.
• Assist with food and beverage orders and ensure quality presentation.
• Train in all restaurant positions to understand BOH and FOH roles.
• Assist with scheduling, payroll, and labor controls.
• Lead opening and closing procedures for assigned outlet.
• Participate in inventory management and cost controls.

Skills

Front of House

Back of House

Customer Service

Education

Currently enrolled in Hospitality or Resort Management program

Job description

Intern - Food & Beverage, Whistling Straits

Work Mode:Onsite

Location:Kohler, WI

*This is a 6-month internship. Applicants must be available from May through October.

Opportunity

Kohler Food & Beverage interns will rotate around our various outletsfocusing on both Front of the House and Back of the House operations. Internswill have the opportunity to see all aspects of F&B Operations includingservice, associate training, inventory management, associate management,operating procedures, and will have exposure to participating in projects suchas menu development and specials dinning events.

SPECIFICRESPONSIBILITIES

• Monitor the restaurant floor & leading communicationbetween FOH & BOH.
• Monitor and execute all food and beverage orders andensure the quality and appearance of the presentation.
• Train in all positions of the restaurants in order tohave a better understanding of each position including both BOH and FOH.
• Learn how to write schedules, handle cash, officereporting and Social Media.
• Assist the outlet manager with cover forecasting,scheduling, payroll & labor controls.
• Lead opening and closing procedures of assigned outlet.
• Manage inventory levels to include: daily productrequisition requests, minimizing waste and spoilage, and conducting inventorycounts.
• Assist department managers with any special assignments.
• Conduct pre-shift meetings for the AM & PM staffmembers.
• Attend weekly Food & Beverage staff meetings and/orteam meetings as needed.
• Assist management with daily administrative tasksincluding but not limited to purchasing, ordering, invoicing, scheduling,records control and filing.
• Assist in reconciling all operational paperwork includingbut not limited to guest receipts and vendor invoices.
• Work with staff and management team to ensure proper costcontrols and inventory levels.
• Coordinate with restaurant staff to ensure smoothoperation and guest satisfaction.
• Assist with food and beverage service per the course oforder.
• Observes guests and ensure their satisfaction with thefood and service.
• Promptly respond to guest with any additional request.
• Help other areas of the restaurant.
• Training restaurant front of house staff.
• Assist with overseeing the dining room flow and ensuringproper distribution of assigned stations.
• Resolve escalated guest concerns.
• Create and execute special projects and assignments.
• Assist in answering telephone calls from guests.
• Perform the responsibilities of Servers,Bartenders, and Host/ess as needed.

This is a part-time position, working weekdays and weekendswith shifts varying between 6:00 am and 10:00 pm.

Skills/Requirements

• Must be enrolled at a college or university seeking a degree in Hospitality or Resort Management.
• Previous Food & Beverage experience is preferred.
• Must be 18 or older.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly rate for this position is $12.80 - $20.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.We invite you to learn more about our culture and company at www.kohlercompany.com.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [e-mail]. Kohler Co. is an equal opportunity/affirmative action employer.

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .