F&B Morning Supervisor: Lead Service & Operations

Saint-Kate-Arts-Hote; Milwaukee (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

401(k) with employer match

Paid Time Off

Free meal each shift

Discounts at Marcus Hotels & Resorts

Job summary

Saint Kate is seeking a Food & Beverage Morning Manager to lead daily restaurant operations under the Studio GM, ensuring guest service, quality, and operational excellence in a dynamic arts-focused environment. The supervisor will train staff, manage POS reporting, labor, inventory, and food safety, while delivering exceptional service to a diverse guest mix in Milwaukee's Theater District.

This role demands strong leadership, clear communication, and the ability to stay composed during

Qualifications

• Minimum 2 years of leadership experience in hospitality, restaurants, hotels, or related service industry.
• Strong knowledge of restaurants and food & beverage operations.
• Ability to train, coach, and support team members while fostering a positive work environment.
• Strong communication, organizational, and leadership skills with the ability to multitask in a fast-paced environment.
• Ability to read, write, and speak English to effectively communicate with guests, associates, and leadership.
• Ability to maintain a professional appearance, positive attitude, and high level of guest service.
• Ability to work a flexible schedule, including early mornings, evenings, weekends, holidays, and special events.
• Ability to stand for extended periods and lift or carry up to 30 pounds and perform physical tasks.

Responsibilities

• Ability to work all front-of-house positions, including Server, Server Assistant, and Host.
• Supervise daily restaurant operations and staff during assigned shifts.
• Assist with training, coaching, and onboarding of associates.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Monitor food quality, presentation, and service standards throughout each shift.
• Operate the POS system and complete required sales and operational reporting.
• Assist with labor control, inventory management, and supply ordering.
• Maintain compliance with food safety, sanitation, cleanliness, and safety standards.
• Coordinate staff activities to ensure efficient service and proper staffing levels.
• Assist in executing special events and group functions.
• Complete shift reports highlighting sales, guest feedback, and operational updates.
• Communicate associate performance, training needs, and operational concerns to leadership.
• Remain calm and effective during high-volume periods and emergencies.
• Support and enforce all hotel policies, procedures, and service standards.
• Perform other duties and special projects as assigned.

Skills

Leadership

Restaurant operations

Communication

Multitasking

English proficiency

Job description

Saint Kate is seeking a Food & Beverage Morning Manager to lead daily restaurant operations under the Studio GM, ensuring guest service, quality, and operational excellence in a dynamic arts-focused environment. The supervisor will train staff, manage POS reporting, labor, inventory, and food safety, while delivering exceptional service to a diverse guest mix in Milwaukee's Theater District.

This role demands strong leadership, clear communication, and the ability to stay composed during