F&B Manager - Luxury Resort Dining & Events

Isla Bella Beach Resort; Marathon (FL); Sur place; USD 52 000 - 76 000; Plein temps

Résumé du poste

Isla Bella Beach Resort in Marathon, FL, seeks an experienced Food & Beverage Manager to lead service across dining rooms, bars, pools and events. You will train staff, supervise operations and ensure exceptional guest experiences in a luxury oceanfront setting.

The role requires at least 4 years in F&B, 1 year in a supervisory capacity, and a college degree or equivalent. Strong communication, leadership and upselling abilities are essential for success.

Qualifications

• College degree or equivalent experience required.
• Minimum 4 years in food and beverage industry.
• Minimum 1 year of management or supervisory role.
• Experience resolving customer issues/complaints and delivering high-quality service.
• Proficient in Word and Excel.
• Solid time management and organizational skills.
• Proven ability to build and foster a team environment.
• Ability to make decisions in a fast-paced environment.
• Must be of legal age to service alcoholic beverages.
• Ability to communicate verbally and non-verbally with others.
• Ability to work with all personality types in adverse situations.
• Ability to work independently and proactively in a fast-paced environment.

Responsabilités

• Manage service aspects in all food and beverage assigned areas and events.
• Manage dining room, café, pools, bar and events to ensure proper room preparation and setup.
• Confirm staff uniform and appearance standards.
• Manage and train staff in all technical and non-technical aspects of their role.
• Communicate with service and kitchen staff regarding reservations and events.
• Conduct pre-shift, pre-meal and pre-event meetings with staff.
• Evaluate and supervise performance; carry out disciplinary actions as needed.
• Make rounds of food and beverage outlets to ensure guest needs are met.
• Open/close bars, cafés, restaurants, and pools; ensure areas are secured after departure.
• Maintain accurate daily/weekly punch details and open check reports.
• Maximize F&B sales through upselling and promotions.
• Protect staff and guests by training on safety, sanitation and alcohol policies.
• Maintain guest satisfaction by addressing inquiries and feedback.
• Communicate and team well with other departments.

Connaissances

Leadership

Customer service

Communication

Team building

Decision making

Time management

Independence

Formation

College degree or equivalent

Outils

Microsoft Word

Excel

Description du poste

Isla Bella Beach Resort in Marathon, FL, seeks an experienced Food & Beverage Manager to lead service across dining rooms, bars, pools and events. You will train staff, supervise operations and ensure exceptional guest experiences in a luxury oceanfront setting.

The role requires at least 4 years in F&B, 1 year in a supervisory capacity, and a college degree or equivalent. Strong communication, leadership and upselling abilities are essential for success.