F&B Manager: Lead Service Excellence & Operations

Shaner Group; Marathon (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Shaner Group’s Food & Beverage Manager in Marathon, FL leads all restaurant operations, directing and maintaining service standards to ensure top quality guest experiences. You will oversee training, scheduling, budgeting, and safety compliance across departments, while driving performance and staff development.

The role emphasizes managing all F&B aspects with a focus on guest satisfaction, cost control, and efficient operations, requiring strong communication and supervisory experience.

Qualifications

• Minimum of two years of supervisory experience in the Restaurant / Food and Beverage field.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS)
• Familiarity with food and beverage cost controls.
• Ability to write routine reports and correspondence.
• Ability to accurately compute mathematical calculations and use required measurement tools.
• Ability to prepare budgets and ensure cost controls.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Food & Beverage Department.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
• Responsible for responding and handling guest related issues pertaining to the department.
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
• Manages all aspects of employee performance to ensure productivity and a quality work environment.
• Other duties as assigned.
• The Food & Beverage Manager will be responsible for the management of all aspects of the restaurant and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service.
• The Food & Beverage Manager is responsible for the overall direction, coordination, and evaluation of this unit.
• Responsibilities will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Skills

Supervisory experience

Bilingual English/Spanish

Strong communication

Budgeting and cost controls

Mathematical calculations and tools

Report writing

Cost awareness

Education

High school diploma or equivalent; some college preferred

ServSafe and/or food safety training

Alcohol awareness training (TIPS)

Job description

Shaner Group’s Food & Beverage Manager in Marathon, FL leads all restaurant operations, directing and maintaining service standards to ensure top quality guest experiences. You will oversee training, scheduling, budgeting, and safety compliance across departments, while driving performance and staff development.

The role emphasizes managing all F&B aspects with a focus on guest satisfaction, cost control, and efficient operations, requiring strong communication and supervisory experience.