Restaurant Busser: F&B Service & Cleanliness Support

Shaner Group; Southbridge (MA); On-site; USD 32,000 - 52,000; Full time

Job summary

The Wellsworth Hotel in Southbridge, MA, operated by Shaner Hotels, seeks an Assistant Server to deliver quality food and beverage service in a guest‑focused environment. You will maintain table cleanliness, assist with service, and support smooth operations across the F&B department.

Ideal candidates will have guest relations experience, strong communication skills, ability to work flexible shifts, and knowledge of local attractions to enhance guest experiences.

Qualifications

• Previous guest relations and/or training.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
• Other duties as assigned.

Responsibilities

• Assist Server in providing quality food and beverage service to guests, according to hotel specifications, courteously and efficiently.
• Maintain cleanliness of tables, service areas and equipment.
• Stock all wares and equipment needed for service.

Skills

Guest relations

Communication skills

Bilingual English/Spanish

Local knowledge

Flexible schedule

Operations compliance

Food safety

Interdepartmental communication

Duties as assigned

Job description

The Wellsworth Hotel in Southbridge, MA, operated by Shaner Hotels, seeks an Assistant Server to deliver quality food and beverage service in a guest‑focused environment. You will maintain table cleanliness, assist with service, and support smooth operations across the F&B department.

Ideal candidates will have guest relations experience, strong communication skills, ability to work flexible shifts, and knowledge of local attractions to enhance guest experiences.