Banquet Operations Manager

Shaner Group; Southbridge (MA); In loco; USD 70.000 - 95.000; Tempo pieno

Descrizione del lavoro

The Wellsworth Hotel, part of Shaner Hotels, in Southbridge, MA, seeks a Banquet Manager to lead all banquet operations, train staff, and ensure service quality across events. This role requires coordinating with multiple departments and maintaining guest satisfaction during events.

You will manage budgets, monitor costs, and uphold food safety standards while delivering exceptional guest experiences for ceremonies, conferences, and social functions.

Competenze

• Two years supervisory experience in banquet operations.
• Ability to read safety rules and manuals.
• Excellent communication with guests and staff.

Mansioni

• Be available to work a flexible schedule including weekends.
• Ensure compliance with daily operational procedures.
• Maintain food safety and quality per standards.
• Develop short- and long-range financial objectives for the banquet department.
• Manage staff performance and budget ownership.

Conoscenze

Supervisory

Customer service

Communication

Budgeting

Formazione

High school graduate

Some college preferred

Strumenti

POS systems

Budgeting software

Descrizione del lavoro

The Wellsworth Hotel, part of Shaner Hotels, in Southbridge, MA, seeks a Banquet Manager to lead all banquet operations, train staff, and ensure service quality across events. This role requires coordinating with multiple departments and maintaining guest satisfaction during events.

You will manage budgets, monitor costs, and uphold food safety standards while delivering exceptional guest experiences for ceremonies, conferences, and social functions.