F&B Leadership Development: 1-Year Management Program

Omni Hotels & Resorts; Asheville (NC); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Comprehensive training

Mentoring

Job summary

Omni Grove Park Inn & Spa is launching the Leader In Development (LID) program, a one-year management training track for entry-level candidates with an Associate or Bachelor Degree to develop skills in all aspects of Food & Beverage operations. Participants will rotate through departments and relocate upon completion of the program.

The role emphasizes hands-on supervision, guest satisfaction, payroll forecasting, staff training, and interview involvement, with a strong focus on hospitality

Qualifications

• One year of experience in Food and Beverage Supervision or Management preferred.
• A two-year college degree is required, preferably in Hospitality Management.
• Candidates must be available to relocate after completion of the program.
• Must be willing to work 47.5 hours per week.
• Must be willing to work flexible shifts including AM, PM, overnight, holidays, and weekends.
• Must have excellent organizational, time management, and customer service skills.
• Must be able to work well under stressful situations and handle challenges in a professional manner.
• Understanding of Food and Beverage financials including cost and par controls is preferred.
• Must have a general knowledge of Microsoft Word, Excel, and PowerPoint.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures and work to prevent accidents.
• Must be ServSafe Certified.

Responsibilities

• Responsible for assigned shift, assisting in overall management.
• Assist in overall supervision in the absence of department manager.
• Complete environmental checklist for dining room.
• Spot check liquor pars and order daily supplies.
• Hold pre-meal meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure guest satisfaction.
• Communicate with guests and receive feedback.
• Remain present on the floor during peak hours.
• Observe, teach and correct staff's service.
• Examine food preparation and beverage presentation.
• Maintain condition of dining room, mini bar and room service.
• Assist manager in scheduling, completing weekly payroll, and forecasting both weekly and monthly.
• Participate in interviewing new employees as needed.
• Prepare maintenance request and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls, shot glass use, red lining, and bottles totally empty daily.
• Other duties as assigned by management.

Skills

Customer service

Time management

Communication

Leadership

Relocation willingness

Flexibility

Education

Two-year college degree in Hospitality Management

Tools

Microsoft Word

Excel

PowerPoint

Job description

Omni Grove Park Inn & Spa is launching the Leader In Development (LID) program, a one-year management training track for entry-level candidates with an Associate or Bachelor Degree to develop skills in all aspects of Food & Beverage operations. Participants will rotate through departments and relocate upon completion of the program.

The role emphasizes hands-on supervision, guest satisfaction, payroll forecasting, staff training, and interview involvement, with a strong focus on hospitality