F&B General Manager — Premium Venue & Events

Oak View Group; Charleston (SC); On-site; USD 105,000 - 115,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) Savings Plan

401(k) matching

Paid Time Off (vacation, sick days, 11

Job summary

Oak View Group seeks a General Manager to lead the Gaillard Center's food service operations in Charleston, SC. You will oversee every managerial and hourly position, ensure compliance with labor laws and alcohol service regulations, and drive revenue both on and off the venue property.

The role offers a salary of $105,000–$115,000 per year and bonus eligibility, with benefits including health, dental and vision insurance, 401(k) with matching, and paid time off.

Qualifications

• BA or BS with a business-related major required.
• MBA preferred.
• Accounting minor or credits preferred.

Responsibilities

• Ensure legal, efficient, professional, and profitable operation of the assigned venue.
• Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements.
• Final decision-maker on equipment purchases and leases.
• Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
• Author, review, and amend policies & procedures, as required.
• Author and amend contracts; authorize terms.
• Oversee scheduling and labor allocation.
• Analyze ticket sales in relation to anticipating staffing needs and target market demographics; determine and project point-of-sale to guest ratio.
• Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and the accurate cost of goods.
• Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.
• Directs and assists managers in preparing and attaining future goals.
• Provides each manager with the proper direction and follows up on all assignments.
• Inspects the operation on a regular basis to ensure that the established quality standards are maintained.
• Prepares required reports accurately and submits them on time; follows up with department heads to ensure that their reporting is completed within the same guidelines.
• Develops an effective management team.
• Gives the managers clear direction and provides the necessary assistance for them to perform their work.
• Evaluates each manager's performance and makes recommendations for their improvement.
• Reviews and assists in the development of menus and marketing plans with the appropriate department heads.
• Establishes and maintains personal relationships with show managers, suppliers, vendors, and the public that projects the venue in a positive light.
• Maintains thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.

Education

BA or BS with a business-related major

MBA preferred

Accounting minor or credits preferred

Job description

Oak View Group seeks a General Manager to lead the Gaillard Center's food service operations in Charleston, SC. You will oversee every managerial and hourly position, ensure compliance with labor laws and alcohol service regulations, and drive revenue both on and off the venue property.

The role offers a salary of $105,000–$115,000 per year and bonus eligibility, with benefits including health, dental and vision insurance, 401(k) with matching, and paid time off.