Premium Venue F&B General Manager

Oak View Group; Tulsa (OK); On-site; USD 120,000 - 135,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) Savings Plan

Paid Time Off + holidays

Job summary

Oak View Group in Tulsa, OK seeks a General Manager to oversee all food & beverage operations at the BOK Center and Arvest Convention Center. You’ll manage concessions, premium areas, and catering, lead all staff, ensure compliance with laws, and drive revenue on and off site.

The role is salary-based with bonus eligibility. The position requires 5–7 years of leadership in contract food service, strong budgeting skills, and a solid background in premium catering.

Qualifications

• BA/BS in business or hospitality required; MA/MS preferred.
• 5–7 years leadership experience in contract food service, especially arenas/venues.
• Nationally recognized advanced food service sanitation training certification.
• Operational management experience with budgeting and business operations.
• Strong communication with employees, management, and guests; professional and courteous.
• Solid background in premium and catering services; ability to make quick, sound decisions.
• Proficiency with computer applications, POS systems, and timekeeping systems.
• Ability to work independently in a fast-paced, event-driven environment.
• Possess a Food Handler's certificate and Alcohol Service Permit if required by state/local law.
• Knowledge of sanitation requirements, food prep guidelines, and safety standards.

Responsibilities

• Ensure legal, efficient, professional, and profitable operation of the assigned OVG Hospitality venue.
• Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L statements.
• Maintain positive client relationships and establish effective communication with the client per contract obligations.
• Final decision-maker on equipment purchases and leases.
• Resolve conflicts; mediate; handle arbitration and labor negotiations when applicable.
• Ensure compliance with alcohol, OSHA, payroll, employment, and EEO guidelines.
• Develop policies and procedures; oversee scheduling and labor allocation.
• Analyze ticket sales to forecast staffing and POS implications; manage cost controls.
• Review purchasing data to identify cost patterns and optimize spend.
• Ensure safety, sanitation, and maintenance of equipment; project manage as required.
• Maintain the POS system for accurate reporting and inventory control.
• Develop and mentor an effective management team; set expectations and provide support.

Skills

Leadership

Financial acumen

Communication

Team management

Negotiation

Education

BA/BS in business or hospitality

Tools

Microsoft Office

POS systems

Timekeeping systems

Job description

Oak View Group in Tulsa, OK seeks a General Manager to oversee all food & beverage operations at the BOK Center and Arvest Convention Center. You’ll manage concessions, premium areas, and catering, lead all staff, ensure compliance with laws, and drive revenue on and off site.

The role is salary-based with bonus eligibility. The position requires 5–7 years of leadership in contract food service, strong budgeting skills, and a solid background in premium catering.