F&B Front-of-House Supervisor — Resort-Style Guest Experience

Camp Margaritaville Pigeon Forge; Pigeon Forge (TN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Job summary

Margaritaville in Pigeon Forge, TN is seeking a Restaurant Supervisor to support the Restaurant Manager in training staff and delivering exceptional guest service.

You will perform duties across the department, handle hosting, serving, cashiering and expediting, and step in as manager when required. Strong communication, cash handling and POS experience are essential, with AM/PM shifts including weekends and holidays.

Qualifications

• 1-2 year’s prior supervisory experience, prior hotel F&B restaurant experience or related education strongly preferred.
• Ability to communicate effectively with customers & Team Members.
• Excellent problem-solving skills & ability to multi-task.
• Prior cash handling & experience with POS systems.
• ABC license or ability to obtain one required.
• Able to work AM and PM Shifts; including weekends & holidays.
• BBQ Experience preferred.

Responsibilities

• Assist Restaurant Manager with staff training and development.
• Perform duties of all positions within the department.
• Resolve Team Member and guest-related situations.
• Act as Restaurant Manager when required.
• Experience in hosting, serving, and cashiering is required.

Skills

Supervisory experience

Customer service

Effective communication

Problem solving

Cash handling

POS systems

Flexibility with shifts

Education

Hotel F&B related education preferred

Tools

POS systems

Cash register

Job description

Margaritaville in Pigeon Forge, TN is seeking a Restaurant Supervisor to support the Restaurant Manager in training staff and delivering exceptional guest service.

You will perform duties across the department, handle hosting, serving, cashiering and expediting, and step in as manager when required. Strong communication, cash handling and POS experience are essential, with AM/PM shifts including weekends and holidays.