Housekeeping Supervisor: Lead, Guest Experience & Standards

Prismhr Hire; Nashville (TN); On-site; USD 38,000 - 46,000; Full time

Job summary

Margaritaville in Nashville is seeking a Housekeeping Supervisor to oversee room and public area cleanliness, coordinate with staff, and follow up on guest requests. You will inspect rooms for repairs, communicate needs to the team, and ensure brand standards are met.

Responsibilities include managing schedules, training new hires, and responding to guest concerns with timely follow-up. Weekend availability is required for this role.

Qualifications

• Two years supervisory experience in housekeeping.
• Ability to communicate with guests and staff effectively.
• Read, write and speak English fluently; Spanish fluency is a plus.

Responsibilities

• Inspect guestrooms and public areas to ensure cleanliness standards.
• Communicate needs or errors to housekeeping staff and supervisors.
• Coordinate with shift housekeepers on rooms and special requests.
• Follow up on guest complaints and ensure timely resolution.
• Assist in training new employees and cross-training.
• Report room status and safety concerns to Front Desk/management.

Skills

Effective communication

Supervisory experience

English fluency

Spanish fluency

Scheduling & payroll

Time management

Attention to cleanliness

Weekend availability

Job description

Margaritaville in Nashville is seeking a Housekeeping Supervisor to oversee room and public area cleanliness, coordinate with staff, and follow up on guest requests. You will inspect rooms for repairs, communicate needs to the team, and ensure brand standards are met.

Responsibilities include managing schedules, training new hires, and responding to guest concerns with timely follow-up. Weekend availability is required for this role.