F&B FOH Supervisor

Camp Margaritaville Pigeon Forge; Pigeon Forge (TN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Job summary

Margaritaville in Pigeon Forge, TN is seeking a Restaurant Supervisor to support the Restaurant Manager in training staff and delivering exceptional guest service.

You will perform duties across the department, handle hosting, serving, cashiering and expediting, and step in as manager when required. Strong communication, cash handling and POS experience are essential, with AM/PM shifts including weekends and holidays.

Qualifications

• 1-2 year’s prior supervisory experience, prior hotel F&B restaurant experience or related education strongly preferred.
• Ability to communicate effectively with customers & Team Members.
• Excellent problem-solving skills & ability to multi-task.
• Prior cash handling & experience with POS systems.
• ABC license or ability to obtain one required.
• Able to work AM and PM Shifts; including weekends & holidays.
• BBQ Experience preferred.

Responsibilities

• Assist Restaurant Manager with staff training and development.
• Perform duties of all positions within the department.
• Resolve Team Member and guest-related situations.
• Act as Restaurant Manager when required.
• Experience in hosting, serving, and cashiering is required.

Skills

Supervisory experience

Customer service

Effective communication

Problem solving

Cash handling

POS systems

Flexibility with shifts

Education

Hotel F&B related education preferred

Tools

POS systems

Cash register

Job description

Margaritaville is a warm and inviting place where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and delivering fun and escapism for our guests is the goal we seek to exceed every day.

Our Lodge is a blend of the islands’ carefree spirit and the welcoming ambiance of the mountains and offers guests upscale amenities and services. We offer an extensive pool recreation area, Fins Bar, pickleball courts, Fin City entertainment center, fire pit, children’s playground, and Barkaritaville Dog Park.

Job Summary

TheRestaurant Supervisorassists the Restaurant Manager with training and development of staff. Performs duties of all positions within the department including serving, bartending, bussing, greeting, and expediting. Resolves Team Member and guest-related situations. Acts as a Restaurant Manager when required. Experience in hosting, serving, and cashiering is required. Must possess working knowledge of computer terminal and cash register operations.

QUALIFICATIONS

• 1-2 year’s prior supervisory experience, prior hotel F&B restaurant experience or related education strongly preferred
• Ability to communicate effectively with customers & Team Members.
• Excellent problem-solving skills & ability to multi-task
• Prior cash handling & experience with POS systems
• ABC license or ability to obtain one required
• Able to work AM and PM Shifts; including weekends & holidays
• BBQ Experience preferred

Job Types:

Full-time

Pay:

From $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2-3 year

Restaurant type:

• Casual dining restaurant

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Pigeon Forge, TN 37863: Reliably commute or planning to relocate before starting work (Required)

Experience:

• restaurant: 2-3 year (Preferred)