F&B Experience Lead: Elevate Guest Delight

Hilton; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Travel perks

Stock purchase

Parental leave

Caregiving support

Crisis concierge

Mental health support

PTO

Health benefits

Retirement plans

Job summary

Hilton is seeking a Food and Beverage Manager to oversee daily operations across dining outlets, ensuring exceptional quality and service that elevates guest experiences in a dynamic hotel environment in Miami.

The role emphasizes leadership, integrity, and teamwork, with a focus on driving profitability while maintaining top safety and sanitation standards. You’ll mentor a diverse team and implement guest-centric strategies across all shifts.

Qualifications

• A commitment to hospitality excellence and guest satisfaction.
• Demonstrated integrity and ethical work standards.
• Proven leadership abilities and the capacity to motivate a team.
• Strong collaboration and teamwork across departments.

Responsibilities

• Oversee daily Food & Beverage operations for designated outlets, ensuring top-tier quality, service, and profitability.
• Enhance guest satisfaction by implementing service standards and gathering feedback for continuous improvements.
• Manage administrative and planning tasks for the F&B department, including cost controls for food, beverage, and labor.
• Elevate food and beverage quality and service to maximize guest experience and revenue.
• Coach, mentor, and develop team members to maintain a high-performing staff.
• Ensure compliance with health, safety, sanitation and alcohol regulations.

Skills

Hospitality

Integrity

Leadership

Teamwork

Ownership

Now

Job description

Hilton is seeking a Food and Beverage Manager to oversee daily operations across dining outlets, ensuring exceptional quality and service that elevates guest experiences in a dynamic hotel environment in Miami.

The role emphasizes leadership, integrity, and teamwork, with a focus on driving profitability while maintaining top safety and sanitation standards. You’ll mentor a diverse team and implement guest-centric strategies across all shifts.