F&B Supervisor - Elevate Guest Experiences & Team Growth

Hilton; Cleveland (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Hilton in Ohio is seeking an experienced F&B Supervisor to oversee daily restaurant operations, maintain guest service standards, and ensure consistent quality across all dining outlets. You will lead on-shift supervision, assist with scheduling, mentor team members, and support initiatives to grow revenue through upselling and great hospitality.

This role requires upholding health, safety, sanitation, and alcohol awareness regulations, while delivering memorable experiences that reflect

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsibilities

• Supervise daily restaurant operations: Oversee and participate in daily outlet operations, including ensuring guest service standards, product quality, and compliance with operational policies and procedures
• Deliver exceptional guest experiences: Monitor product and service quality, assess guest satisfaction, address issues, and make improvements to enhance the dining experience
• Guide the team through each shift: Provide on-the-floor supervision, assist with scheduling, and mentor team members to foster a positive and productive work environment
• Contribute to revenue growth: Assist with implementing marketing initiatives and up-selling techniques to promote food and beverage sales and maximize profitability
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Job description

Hilton in Ohio is seeking an experienced F&B Supervisor to oversee daily restaurant operations, maintain guest service standards, and ensure consistent quality across all dining outlets. You will lead on-shift supervision, assist with scheduling, mentor team members, and support initiatives to grow revenue through upselling and great hospitality.

This role requires upholding health, safety, sanitation, and alcohol awareness regulations, while delivering memorable experiences that reflect