F&B Cashier - Classic Dining - Part Time

Hollywood Casino Morgantown; Morgantown (PA); On-site; USD 15,000 - 21,000; Full time

Job summary

Hollywood Casino Morgantown is hiring a Beverage Server to deliver prompt, courteous service to casino guests in a fast-paced environment. You’ll work with a diverse team and be part of a company that values career growth and exceptional guest experiences. Starting wage is 13.00 per hour, plus tips.

Must be 18+, English proficient, and able to obtain RAMP certification and a Pennsylvania license. Training provided; familiarity with POS systems and basic math helpful.

Qualifications

• Must be 18 years of age.
• Must read, write, and speak English.
• Must be able to obtain RAMP certification.
• Must qualify for PA Racing Commission license/credentialing.
• Must have basic math skills.
• Ability to respond to guest inquiries.
• Basic computer knowledge.
• Ability to operate a POS system.

Responsibilities

• Provide prompt, courteous beverage service to casino guests.
• Know PLCB and RG standards.
• Be aware of beverage trends and inventory.
• Monitor guest needs and fulfill requests.
• Accurately and efficiently use the POS system.
• Support other team members during opening/closing duties.
• Collaborate with servers, bartenders, barbacks and supervisors.

Skills

Customer service

Communication

Problem solving

Reading & writing English

POS system operation

Education

General high school education or equivalent

Tools

POS system

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Responsible for prompt, efficient and courteous beverage service to casino guests in accordance with HCPN policies, procedures and standards
• Responsible for having knowledge of PLCB and RG standards.
• Responsible for having knowledge of alcoholic and non-alcoholic beverages and awareness of new drink trends
• Monitors guests needs on a continuous basis and ensures all requests are promptly fulfilled
• Responsible for accurately and efficiently use of POS system.
• Monitors guests alcohol intake in accordance with RAMP training.
• Assists other food and beverage team members with maintenance such as side work, opening/closing duties.
• Participate as a team member with all servers, bartenders, barbacks, supervisors and any other casino personnel to ensure efficient operations.

BRING US YOUR BEST.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. -

• Must be 18 years of age.
• We will provide any necessary training for this position.
• Must have the ability to read, write, and speak English.
• Must have the ability to respond to common inquiries or complaints from guests. - Must have the ability to read and interpret documents, such as safety rules and operating and maintenance instructions.
• Must have the ability to perform basic math skills.
• Must have the ability to solve practical problems and deal with a variety of situations in a positive, courteous manner. - Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.).
• Must have basic computer knowledge.
• Must have the ability to clearly visualize and comprehend the use of a POS system.
• Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirement of the Pennsylvania Gaming Control Board.
• Must be able to obtain RAMP certification.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Walking 30% of the time.
• Standing 60 % of the time.
• Bending and lifting 10% of the time.
• Lifting and moving maximum of 50 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment. High Noise Level.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

Equal Opportunity Employer

STARTING SALARY

13.00 per hour, plus tips