F&B Cashier Casual Dining - Part Time

Hollywood Casino at Penn National Race Course; Grantville (PA); On-site; USD 14,774 - 21,042; Full time

Job summary

Hollywood Casino at Penn National Race Course in Grantville, PA is seeking entry-level staff for Food & Beverage roles. You will greet guests, process transactions, and ensure accurate cash handling while maintaining knowledge of daily specials and menu items.

The position requires English proficiency, basic math, and POS system familiarity. We offer training, a fast-paced environment, and opportunities for career growth within a leading entertainment company.

Qualifications

• Must read, write and speak English.
• Must be able to respond to inquiries or complaints from guests.
• Must be able to read and interpret documents, such as safety rules and operating instructions.
• Must have basic math skills.
• Must solve practical problems and maintain a positive, courteous demeanor.
• Basic computer knowledge.
• Must clearly visualize and comprehend the use of a POS system.
• Must obtain RAMP certification.

Responsibilities

• Greet guests warmly and promptly with eye contact and enthusiasm while providing quick and efficient service.
• Handle guests' money transactions quickly and efficiently to support profitability, guest satisfaction, workforce strength, and compliance goals.
• Adhere to cash control policies and procedures within Food & Beverage at Hollywood Casino.
• Know and follow PLCB and RG standards.
• Accurate and efficient use of POS system.
• Know daily specials and menu items and their preparation.
• Handle guest complaints and resolve them quickly and courteously.
• Answer guest questions and direct concerns to appropriate management.

Skills

English fluency

Tools

POS system

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus - may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Greet guests warmly and promptly with eye contact and enthusiasm while providing quick and efficient service.
• Handle guests' money transactions quickly and efficiently in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.
• Responsible for adhering to established cash control policies and procedures within Food & Beverage department at Hollywood Casino.
• Knowledge of and strict adherence to PLCB and RG standards.
• Accurate and efficient use of POS system.
• Knowledge of all daily specials and menu items and their preparation.
• Handle any guest complaints and resolve them quickly and courteously.
• Answer guest questions and direct concerns to appropriate member of management.

BRING US YOUR BEST.

• We will provide any necessary training for this position.
• Must have the ability to read, write, and speak English.
• Must have the ability to respond to common inquiries or complaints from guests.
• Must have the ability to read and interpret documents, such as safety rules and operating and maintenance instructions.
• Must have the ability to perform basic math skills.
• Must have the ability to solve practical problems and deal with a variety of situations in a positive, courteous manner.
• Basic computer knowledge.
• Must have the ability to clearly visualize and comprehend the use of a POS system.
• Must be able to obtain RAMP certification.

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Follow us.

Equal Opportunity Employer

STARTING SALARY

$13.00 per hour