F&B Assistant Manager - Guest Experience Leader

Elk Creek Casino; Northern (KY); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Kiowa Casino seeks an Assistant Manager to oversee daily operations of food and beverage outlets, ensuring superb guest service and team performance. You will assist in planning menus, pricing within budgets, and maintaining safety and sanitation standards across all outlets.

You will train staff, create schedules, monitor costs, and help manage budgets while ensuring compliance with tribal, federal, and state regulations. Strong leadership and communication are essential for success.

Qualifications

• Associate degree in Hospitality or related field or equivalent experience.
• High School diploma or GED required; supervisory experience preferred.
• Mid-level computer skills with Microsoft Office and internal systems.
• Budgeting knowledge and understanding of gaming industry policies.
• Excellent verbal, written, interpersonal and communication skills.

Responsibilities

• Oversee daily operations of Food & Beverage outlets and staff.
• Assist in planning and pricing menus within budgets.
• Maintain safety, sanitation, and quality standards compliance.
• Develop schedules and manage staffing levels to meet demand.
• Train, motivate and supervise team members; handle guest issues.
• Monitor costs, contribute to budget and revenue planning.
• Ensure guest service standards and regulatory compliance.

Skills

Lead supervision

Communication skills

Budgeting

Staff training

Guest service

Education

Associate's degree in Hospitality or related field

High School diploma or GED

Tools

Microsoft Office

Internal business software

Job description

Kiowa Casino seeks an Assistant Manager to oversee daily operations of food and beverage outlets, ensuring superb guest service and team performance. You will assist in planning menus, pricing within budgets, and maintaining safety and sanitation standards across all outlets.

You will train staff, create schedules, monitor costs, and help manage budgets while ensuring compliance with tribal, federal, and state regulations. Strong leadership and communication are essential for success.