Eyewear Specialist & Lens Fitting Pro

Northshore Health Centers; United States; Remote; USD 36,000 - 60,000; Full time

Job summary

Northshore Health Centers in Chesterton, IN is seeking an Optician to conduct pre-tests for the Optometrist, fit ophthalmic eyewear, and assist patients with frame and lens selections. You will prepare work orders, verify lens accuracy, and educate patients on care and usage.

The role requires strong communication, attention to detail, and proficiency with optical software. Travel is rare and the environment is a clinical setting.

Qualifications

• Associate’s degree or higher in healthcare-related studies.
• Two years of experience in a healthcare setting.
• Strong customer service and interpersonal skills.
• Proficient with Microsoft Office.

Responsibilities

• Evaluates prescription in conjunction with client’s vocations and avocational visual requirements.
• Determines client’s current lens prescription, when necessary, using lensometer or lens analyzer and client’s eyeglasses.
• Recommends specific lenses, lens coating, and frames to suit client needs.
• Assists client in selecting frames according to style and color, coordinator frames with facial and eye measurements and optical prescription.
• Measures client’s bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes.
• Prepares work order and instructions for grinding lenses and fabricating eyeglasses.
• Verifies finished lenses are ground to specification, receives into system and calls patients to inform them that product is ready to be picked up.
• Instructs, dispenses, and adjusts products for clients. Instructs clients in adapting to, wearing, and caring for eyeglasses and contact lenses.
• Computes amount of sales and leads patient to Front Desk staff for payment collection.
• Helps to work up patients for the Doctor including All Pre-testing and Patient History data.
• Provides training for insertion & removal of contact lens.
• Helps in setting up referrals to outside Ophthalmologist offices for continuing care.
• Helps in closing open referrals to our department.
• Keeps track of Inventory of frames, Orders and Receives in replacement frames into inventory supply.
• Keeps up to date with all products prices and knowledge.
• Helps to maintain a clean and sterile environment for patient care, including cleaning of equipment and frame products.
• Answers patient concerns over the phone and responds in a timely manner.
• Helps to open and close department and completing nightly orders to be shipped to lab.
• Helps to order all contact lens and frame product supplies weekly.
• Prepares and works reports to completion, as needed, under direction of the Director of Optometry.
• Must maintain up to date knowledge of current Electronic Medical Records and Optical Management Software systems and associated equipment and websites.
• Other tasks as needed under the direction of the Director of Optometry.

Skills

Excellent verbal and written沟沟

Education

Associate’s degree in healthcare related studies

Bachelor's degree in healthcare related studies

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Northshore Health Centers in Chesterton, IN is seeking an Optician to conduct pre-tests for the Optometrist, fit ophthalmic eyewear, and assist patients with frame and lens selections. You will prepare work orders, verify lens accuracy, and educate patients on care and usage.

The role requires strong communication, attention to detail, and proficiency with optical software. Travel is rare and the environment is a clinical setting.