Vision Care Specialist – Frame & Lens Expert

Midwest Eye Consultants; South Bend (IN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Vision benefits

401(k)

Paid time off

Paid holidays

Certification program

Job summary

Midwest Eye Consultants is seeking a friendly and detail‑oriented team member to support optical operations in a professional medical office in South Bend, IN. You will help patients select frames and lenses, process orders, verify insurance, and ensure smooth patient flow.

You will assist with fittings and adjustments, maintain inventory, and contribute to a positive, patient‑centred environment with vision benefits and career growth opportunities.

Qualifications

• Strong communication and patient‑first mindset.
• Experience in healthcare or retail environments is a plus.
• Proficiency with basic office tasks and attention to detail required.

Responsibilities

• Guide patients in selecting frames and lenses; explain options and benefits.
• Enter and manage spectacle orders and verify insurance co-pays.
• Monitor order status and notify patients when orders are ready or delayed.
• Assist with fittings, adjustments, and minor repairs of eyewear.
• Maintain inventory and visually appealing displays; support patient flow.

Skills

Communication

Customer service

Attention to detail

Administrative tasks

Teamwork

Education

High School or equivalent

Job description

Midwest Eye Consultants is seeking a friendly and detail‑oriented team member to support optical operations in a professional medical office in South Bend, IN. You will help patients select frames and lenses, process orders, verify insurance, and ensure smooth patient flow.

You will assist with fittings and adjustments, maintain inventory, and contribute to a positive, patient‑centred environment with vision benefits and career growth opportunities.