Eyewear Specialist: Frames, Lenses & Insurance

TOTAL VISION LLC; Pleasanton (CA); On-site; USD 42,000 - 50,000; Full time

Job summary

Total Vision LLC in Pleasanton, CA is seeking a Full Time - Hourly Optician Assistant. You will help patients select frames and lenses, educate on options, and ensure proper measurements and fittings for various lens types.

Responsibilities include verifying insurance, dispensing glasses, guiding adaptation to new prescriptions, and assisting with repairs. Lab work and cross-training in the office are valued as needed.

Qualifications

• High school diploma or GED; and two to three years related experience and/or training; or equivalent combination of education and experience.
• Optical knowledge or experience preferred.
• Strong customer service and selling skills.

Responsibilities

• Assists patients with proper frame and lens selection.
• Educates patients on various options for clear lenses, sunglasses, and any other eye-care needs.
• Ensures proper fit and measurements for all lens types including single vision, bifocal, progressive and others.
• Educates patients on the benefits of having multiple pairs of glasses to fulfill all eye-care needs.
• Verifies patient insurance and explains their benefits.
• Dispenses glasses and informs patients about adaptation to new prescriptions, lens types and other requirements.
• Helps patients with repairs and adjustments.
• Ensures patient phone calls are returned in a timely manner and patients are informed of any delays with eyewear purchased.
• Assists with any other tasks that need to be completed in the office.
• Lab experience in edging, finishing and surfacing preferred.

Skills

Customer Service

Sales

Team Player

Computer

Optical Knowledge

Cross-Training

Language

Education

High School

Tools

Excel

Payroll systems

Inventory software

Word

Email software

Job description

Total Vision LLC in Pleasanton, CA is seeking a Full Time - Hourly Optician Assistant. You will help patients select frames and lenses, educate on options, and ensure proper measurements and fittings for various lens types.

Responsibilities include verifying insurance, dispensing glasses, guiding adaptation to new prescriptions, and assisting with repairs. Lab work and cross-training in the office are valued as needed.