Eyewear Sales Specialist Vision Care & Customer Experience

Luxottica; Fresno (CA); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Fresno, CA is seeking a friendly, driven sales associate to help customers select eyewear and accessories while delivering a superior in-store experience.

You will greet patients, explain product features, operate the POS system, and maintain displays. A high school diploma, strong math and communication skills, and comfort with technology are preferred. Benefits include health care, retirement plans, and paid time off.

Qualifications

• High School graduate or equivalent.
• Strong basic math skills.
• Effective selling skills.
• Familiarity with technology, such as point-of-sale, patient record systems, or other software applications.
• Embraces new technology and change.
• Strong communicator and listener.

Responsibilities

• Greets all patients with a warm welcome.
• Explores the needs and priorities of patients and links to practice offerings, including eye exam.
• Attentive to details, asks clarifying questions, and consults with Optician as needed.
• Demonstrates superior product knowledge; accurately describes the features and benefits of all products using the appropriate tools.
• Anticipates problems; explores underlying reasons for issues; strives to develop long-term solutions.
• Possesses the ability to multi-task and demonstrates the ability to prioritize and manage time with competing priorities.
• Custom fits glasses and precisely places prescription in lenses.
• Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals.
• Strives to achieve exceptional results on goals and competencies.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail.
• When required, creates and tenders sales transactions, following operational processes and standards.
• Presents, celebrates and educates at product pick-up.
• Takes pride in the appearance of the practice and shows initiative to keep displays and inventory clean, attractive, and organized.
• Informs management of potential safety opportunities.
• Adhere to attendance and daily time keeping requirements.
• Adhere to all company policies and procedures.
• Sell on your feet 80%-100% of the time.
• Consistently maintains proper dress code.
• Perform other duties as assigned by Practice Manager or as business needs.

Skills

Effective selling skills

Familiarity with POS systems

Strong communicator

Strong basic math

Embraces new technology

Tools

Point-of-sale systems

Job description

LensCrafters in Fresno, CA is seeking a friendly, driven sales associate to help customers select eyewear and accessories while delivering a superior in-store experience.

You will greet patients, explain product features, operate the POS system, and maintain displays. A high school diploma, strong math and communication skills, and comfort with technology are preferred. Benefits include health care, retirement plans, and paid time off.