Eyewear Sales & Patient Care Specialist

MyEyeDr.; Michigan; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Vision coverage

Associate discounts on products

Job summary

A prominent vision care provider in Michigan is seeking an Eyewear Consultant to deliver exceptional patient experiences. In this role, you will assist patients with eyewear selection, provide detailed insurance explanations, and collaborate with team members to ensure high-quality service. Ideal candidates will have customer-facing experience and a proactive approach. Training is provided to equip new hires with the necessary skills. The position requires some weekend and evening availability and offers a chance for career growth in a supportive environment.

Qualifications

• Experience in a customer-facing or sales-related position preferred.
• Proactive problem-solving with an entrepreneurial spirit.
• Willingness to learn about the industry, product, and services.
• Ability to collaboratively meet office goals with a positive attitude.

Responsibilities

• Provide exceptional customer service and understand patient needs.
• Assist patients in eyewear selection using product knowledge.
• Deliver sales plans and cultivate a trust-based patient experience.
• Provide comprehensive explanations of insurance benefits.
• Fit, measure, and adjust eyeglasses using company training.
• Collaborate with the office optometrist to best serve patients.
• Communicate the company's values and philosophy.
• Participate in other office duties as assigned.

Skills

Customer service experience

Sales skills

Problem-solving

Team player

Friendly and patient-centered

Job description

A prominent vision care provider in Michigan is seeking an Eyewear Consultant to deliver exceptional patient experiences. In this role, you will assist patients with eyewear selection, provide detailed insurance explanations, and collaborate with team members to ensure high-quality service. Ideal candidates will have customer-facing experience and a proactive approach. Training is provided to equip new hires with the necessary skills. The position requires some weekend and evening availability and offers a chance for career growth in a supportive environment.