Eyewear Sales Experience Specialist

Warby Parker; New York (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service on the sales floor and share complete brand knowledge with customers. The role emphasizes thoughtful interactions, fashion- and tech-minded insights, and teamwork across busy retail environments.

You'll contribute to evolving the in-store experience, explore process improvements, and participate in special projects that shape a standout glasses-shopping journey for customers across the country and Canada.

Qualifications

• Excited to work and learn at a fast-paced, high-growth company
• Backed by customer-facing experience in a service-minded environment
• A proactive, adaptable problem-solver who reacts quickly in unexpected situations
• A positive team player who leads by example
• Able to effectively communicate with a variety of people
• Organized, attentive, and detail-oriented
• An energetic self-starter with an entrepreneurial spirit
• Interested in fashion and technology
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through nothing-but-wonderful service
• Demonstrate unparalleled product knowledge and offer exceptional style advice
• Dream up ways to reinvent retail and the glasses-shopping experience
• Anticipate the needs of your team and customers alike, and be at the ready to lend hand
• Help foster an inclusive culture by treating customers and colleagues with respect

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service on the sales floor and share complete brand knowledge with customers. The role emphasizes thoughtful interactions, fashion- and tech-minded insights, and teamwork across busy retail environments.

You'll contribute to evolving the in-store experience, explore process improvements, and participate in special projects that shape a standout glasses-shopping journey for customers across the country and Canada.