Eyewear Experience Specialist

Warby Parker; Ridgewood (NJ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401(k)

Parental leave

Short-term disability

Employee stock purchase plan

Free eyewear

Job summary

Warby Parker seeks a Sales Advisor to deliver exceptional service on the store floor, communicating our brand values and helping customers find frames they love. You’ll combine product knowledge with genuine style guidance, participate in process improvements, and support team projects to reinvent the glasses-shopping experience.

We value proactive, people-first collaborators who stay organized in a fast-paced environment, enjoy fashion and tech, and treat every customer and teammate with

Qualifications

• Customer-facing experience in a service-minded environment.
• Ability to communicate with a diverse customer base.
• Proactive and adaptable problem-solver in a fast-paced setting.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through outstanding service.
• Demonstrate product knowledge and offer style guidance.
• Help reinvent the retail and glasses-shopping experience.
• Anticipate needs of team and customers and lend a hand.
• Foster an inclusive culture by treating everyone with respect.

Skills

Customer-facing experience

Proactive problem-solving

Team player

Communication skills

Organized and detail-oriented

Self-starter

Interest in fashion and technology

Compliance awareness (LEIE)

Job description

Warby Parker seeks a Sales Advisor to deliver exceptional service on the store floor, communicating our brand values and helping customers find frames they love. You’ll combine product knowledge with genuine style guidance, participate in process improvements, and support team projects to reinvent the glasses-shopping experience.

We value proactive, people-first collaborators who stay organized in a fast-paced environment, enjoy fashion and tech, and treat every customer and teammate with