Eyewear Experience Specialist

Warby Parker; Portland (OR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Employee Stock Purchase Plan

Free eyewear discount

Parental leave

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service on the shop floor. You will help customers with eyewear selections, share brand values, and contribute ideas to improve the in-store experience.

Ideal candidates bring customer-facing experience, a proactive mindset, and passion for fashion and technology. This role is rooted in a fast-paced retail environment with strong teamwork and an inclusive culture.

Qualifications

• Customer-facing experience in a service-minded environment.
• Able to communicate clearly with a diverse customer base.
• Organized, proactive and detail-oriented mindset.
• Interest in fashion and technology.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through outstanding service and product knowledge.
• Offer stylish eyewear recommendations and expert level assistance.
• Brainstorm ideas to reinvent retail and the glasses-shopping experience.
• Support teammates and foster an inclusive store culture.

Skills

Sales Experience

Customer Service

Product Knowledge

Communication

Team Player

Detail Oriented

Fashion Enthusiast

Tech Savvy

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service on the shop floor. You will help customers with eyewear selections, share brand values, and contribute ideas to improve the in-store experience.

Ideal candidates bring customer-facing experience, a proactive mindset, and passion for fashion and technology. This role is rooted in a fast-paced retail environment with strong teamwork and an inclusive culture.